Solution Engineer, KSA

We are looking for a Solution Engineer who will be responsible for building technical understanding and credibility during the sales process and positioning Milestone products to ensure the success of the solution.

You will work closely with the Milestone sales team, resellers, distributors, consultants and key end users across industries in KSA.

You must be fluent in Arabic and English. The position will be focused in KSA, and the job requires the availability to travel in the region. 

As the Solution Engineer, you play a key role in ensuring that defined integrators, consultants, and distributors get your full attention as you are the central point in educating and building up Milestone knowledge into the channel.

As part of the go-to-market strategy, Milestone hosts technical seminars, and you will attend roadshows and exhibitions, which you will be leading as well as conducting.

What you work with on a daily basis:

• Performing demonstration sessions of our solutions to partners and customers to win business.
• Examining and responding to tenders and preparing the technical part (response) to the offer.
• Hands-on and technical assistance in connection with preparation and setting up of exhibitions, events, customer meetings, etc.
• Proactively managing your activities together with the local Channel Business Managers and Inside Channel Manager to address the business.
• Providing comprehensive solution design and detailed studies for various projects to ensure optimal implementation and integration of Milestone products.
• Creating and delivering engaging presentations about Milestone products to educate potential clients and support the sales team in effectively promoting and selling Milestone solutions.
• Offering professional services, including detailed execution plans and system health checks, to ensure the successful deployment and integration of Milestone products in client environments.
• Educating partners and end users about Milestone products to ensure they have a thorough understanding and can effectively utilize the solutions.
• Ensuring the optimal delivery of Milestone solutions to meet client needs and expectations.
• Contributing to continuous product training  and conducting workshops for partners, end users, and consultants to provide in-depth knowledge and hands-on experience with Milestone products.
• Providing and selecting, with the support of the Community Manager, technology partner solutions to complement Milestone solutions and deliver comprehensive security and beyond security solutions.

What you bring to the team:

• Minimum 5 years’ experience in an IT Engineering role, also having worked with a 2-tier channel (distributors and integrators).
• Bachelor’s degree in a relevant technical field.
• Milestone Certified Integration Engineer (MCIE), Milestone Certified Integration Technician (MCIT), and Milestone Certified Design Engineer (MCDE) certifications are a plus.
• Experience and certification in cloud solutions (AWS, Google Cloud, Azure Cloud) is a plus.
• A background within the Video Surveillance Industry.
• The ability to convey technical knowledge to a technical and non-technical audience.
• Enjoys working with software, hardware, and the latest technologies.
• Extensive experience in IT, including deploying physical and virtual environments, along with network and storage configuration.
• Experience in Artificial Intelligence and its applications is a plus.
• As you will be facing customers and partners regularly, it is important that you can create trust and have the ability to convey your message in a compelling way.
• Fluent proficiency in Arabic and English.

Application:
If you want to take on this exciting challenge and be a part of our fast-growing technology company, apply now by submitting your application and CV. Interviews will be conducted on an ongoing basis.