Students Industrial Work Experience Scheme
Job Summary
Job Description
We are seeking a motivated and enthusiastic SIWES intern to join our Customer Service team. The ideal candidate will assist in handling customer inquiries, providing support, and ensuring a positive customer experience while gaining practical experience in a professional setting.
Must have:
- Current SIWES student in any discipline.
- Good communication and interpersonal skills.
- Willingness to learn and take initiative.
- Basic knowledge of Microsoft Office tools.
Perks:
- Hands-on experience in a professional customer service environment.
- Opportunity to develop communication and problem-solving skills.
- Exposure to CRM tools and business processes.
4 skills required
Job Details
Job Summary:
We are seeking a motivated and enthusiastic SIWES intern to join our Customer Service team. The ideal candidate will assist in handling customer inquiries, providing support, and ensuring a positive customer experience while gaining practical experience in a professional setting.
Requirements:
- Current SIWES student in any discipline (preferably Business Administration, Mass Communication, or related field).
- Good communication and interpersonal skills.
- Willingness to learn and take initiative.
- Basic knowledge of Microsoft Office tools (Word, Excel, Outlook).
- A positive attitude and strong work ethic.
- Hands-on experience in a professional customer service environment.
- Opportunity to develop communication and problem-solving skills.
- Exposure to CRM tools and business processes.
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About The Company
A few years ago, a small team of people determined to transform banking launched a savings app for Nigerians. That app was the first step toward Kuda. Kuda is a full-service digital bank. Our mission is to make banking accessible, affordable and rewarding for all Africans. Kuda is free of ridiculous banking charges and great at helping customers budget, spend smartly and save more. We raised the largest seed round recorded in Africa, and completed Series B funding round in 2021, led by some of the world's most respected institutional investors. We’re a lively, diverse, and collaborative international Tribe, with offices in London (our HQ), Lagos and Cape Town (with more locations soon to be announced).
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