Competitive pay
Paid breaks
Industry-leading Employee Rewards platform. Enjoy savings on travel, restaurants, shopping and more!
50% discount across food and soft drinks to enjoy with up to three friends (across Grosvenor too!)
Company Sick Pay Scheme
Pension
Life Assurance
Employee Assistance Programme and access to in-venue Mental Health First Aiders
Opportunity to complete a funded Apprenticeship
Uniform provided

Job Description

Our Team Members are trained to be able to perform all the roles necessary to look after our wonderful Mecca customers. We are looking for fun, adaptable, caring and hardworking people to join our team. We want cheeky, chatty, genuine people to work in our clubs who are committed to providing service that makes people feel so welcome it’s like being part of the family.

Your adaptability will mean than you can get along with different people and work across all sections of the venue. You like to work hard and enjoy listening to our customers to find ways you can make their visit special. You are friendly with a smile that’s always on and committed to making our venues a place for fun and excitement.

You will be a natural fit for our STARS values of Service, Teamwork, Ambition, Responsibility and Solutions able to demonstrate the behaviours that help bring excitement and entertainment to the customers and communities we serve.

Qualifications

Your attitude is more important than experience, we are looking for people who love looking after customers, are fun, adaptable, caring and hardworking who will fit into a cheeky chatty environment.
Good communication skills
A smile for everyone

Additional Information

Please note we are a seven day a week business and therefore nights and weekends will be included.

Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication.
Fantastic Rewards Package: Beyond a competitive salary, our rewards package includes a range of benefits, bonuses, and perks to ensure your job is both fulfilling and rewarding. You’ll be able to take part in exciting club-specific competitions and promotions.
Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Mecca values and culture, ensuring you are well-prepared for your role.
Learning and Development: You'll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team’s success.
Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued.
People-Focused Culture: Mecca is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive.
High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential.
Emphasis on Growth: At Mecca, growth is not just a word; it's a commitment. We foster your individual and team growth to help you succeed and excel.

Don't miss out on the opportunity to join a people-focused business, offering a high-performing culture where you, your team, and your venue can work, win, and grow together.

The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers.We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.