Technical Support Engineer

Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 15,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support.  We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.

Our technology arm – Evolution Engineering, consists of more than 1000 Engineers working in 8 engineering hubs in agile self-organizing teams with the freedom to experiment and explore. We are hard workers who believe that we are better as a team.

Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO). More information at Evolution.com

The Technical Support Engineer (on-site) is responsible for the assembly and maintenance of the studio gaming machines and equipment. Key responsibilities include conducting tests, diagnosing issues, and executing repairs on gaming equipment, alongside managing the maintenance, enhancement, and upgrades of hardware systems. This role involves close collaboration with other technical team members and will ensure the sustained optimal performance of Live Gaming machines and studio equipment. Training is an integral component of this position, the Technical Support Engineer will receive comprehensive training, which will equip the engineer with the necessary skills and knowledge for success.

Key responsibilities include:

• Assemble and maintain studio gaming machines and equipment.
• Conduct testing and troubleshooting to diagnose and resolve issues in gaming equipment.
• Perform repairs on gaming machines and equipment as required.
• Manage the maintenance, enhancement, and upgrading of hardware systems.
• Collaborate with other technical team members.

The Technical Support Engineer should possess creative problem-solving abilities and the capacity to perform effectively under pressure, collaborate well within a multicultural, diverse, and international team environment. Ideal candidates will be self-motivated, quick-thinking, have strong communication skills and express sense of ownership over assigned responsibilities and tasks. This role provides the Technical Support Engineer with opportunities for professional development and growth.

Experience & Skills:

• Experience working with tools - mechanical and electronics.
• Technical proficiency and manual work skills.
• Ability to read and comprehend technical manuals and diagrams.
• Experience with gentle soldering and electronic circuits.
• Problem-solving skills and attention to detail.
• Strong communication and teamwork skills.
• Very good written and verbal English.

What we offer:

• Entrepreneur culture of the company, which allows you to try new approaches and technologies all the time.
• Recognition from the business which translates to competitive salaries and a supportive attitude.
• A healthy mix of startup-like culture of the company, which enables us to try new approaches and technologies and remain on the edge of technological development and enterprise, with stability and supporting functions to help you focus on your job.
• Modern and developer-friendly delivery processes, including Agile (Scrum / Kanban), JIRA issue tracking, Confluence wiki.
• Being a part of an international team in a successful, publicly traded company.
• Health insurance, contemporary office environment, tech conference attendance, training, hackathons, and other benefits and perks.