AI Automation Lead

At Aspire, we’re more than just a FinTech company—we’re the leading all-in-one financial operating system built to empower the world’s innovators and entrepreneurs. We are on a mission to reinvent business finance, empowering startups and businesses to realise their full potential.

Founded in 2018, Aspire has raised over USD 300M+ across equity and debt from world-class investors. In 2023, we successfully closed an oversubscribed USD 100 million Series C equity round led by Sequoia Capital and Lightspeed Ventures with participation of Tencent, Paypal Ventures, LGT Capital Partners, Picus Capital and MassMutual Ventures. To power our solutions, we have partnered with some of the best companies in the world such as Visa and Wise and empowered more than 50,000 businesses using our suite of products.

Aspire has consistently been recognized for excellence, earning Best Employer and Startup of the Year by the Asia FinTech Awards in 2022 and 2023, ranked as LinkedIn’s Top Startup in Singapore, and listed on CB Insights’ Top 100 Global Fintech in 2023 and 2024.

You will be amazed by the energy and experience of our team! Aspire serves as an environment for you to innovate and drive change with our team of ex-entrepreneurs, ex-founders, and high-achievers with international and diverse backgrounds.

Are you a top talent who is passionate about entrepreneurship? Join our rapidly growing team to make an impact in the fintech space! 

About the Role

We are setting up a taskforce to embed AI into all our daily operations. You will be the first member of the team. Your goal is to make Aspire a market leader in operational efficiency with the help of AI. You report to the COO.

Key Responsibilities:

• Create Aspire’s AI strategic vision & building Aspire’s AI roadmap
• Lead Aspire’s AI efforts cross-functionally and work closely with all key stakeholders (Operations, Product, Tech…) to execute on the AI strategy
• Implement hands-on low/no code solutions for all major operational areas including Customer Support, Onboarding, Fincrime, etc.
• Specifically for Onboarding, design and refine data and documents journeys to allow more automatic approvals, refusals or request for additional information
• Continuously seek out new AI technologies & engage vendors  
• Responsible for operational efficiency & productivity of the teams

Minimum Qualifications

• You have worked on AI products & AI automation before : 5+ years experience in AI & product. You understand the basic operations & risks of financial services, including payments, financial crime, customer operations
• You can build a vision and action plan : You come up with a vision & strategy for your team, build and action plan based on this and execute it, effectively & without supervision, rallying other leaders to your cause
• You have strong communication & project management skills - You are used to communicating with senior executives, as well as with on-the-ground teams. Your communication is clear, structured, and concise. You know how to project manage large projects with many dependencies

What we offer

• Uncapped flexible annual leave.
• Hybrid work arrangement. 
• Training subsidy for your professional growth.
• Wellness benefit.
• Team bonding budget to foster collaboration and sense of belonging.
• Flexibility to work from anywhere (for up to 90 days per annum).
• Culture is Key: We always strive to cultivate a special culture that brings special talents together - You can learn more about our culture on our careers site and LinkedIn Life page.
  

Equal Opportunity Statement 

Aspire is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by applicable laws. 

Please note: by submitting your application, you acknowledge that you have read and understood Aspire’s Data Protection Policy for Employees, Freelancers, Contractors and Job Applicants (the “Policy”), and consent to the collection, use and disclosure of your personal data by Aspire for the purposes set out in the Policy. You may withdraw consent for such collection, use and disclosure, and make an access or correction request in respect of your personal data, in accordance with the Policy by emailing people@aspireapp.com.