Client Executive

Job Description:

Introduction

Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in over 145 countries and regions, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society.

Carat is an important part of our world-class offering - an award-winning media, content and branding agency that uses its peerless understanding of the passions, motivations, and behaviours of real people to bring brands and their customers together. Carat is privileged to work with some of the most eminent companies in the world.

We’re hiring for a Client Executive to join and be part of the Kellanova Client Team in London.

Purpose of the Role

Kellanova are a dynamic and progressive FMCG company, with three business units: Cereals, K Snacks and Salty Snacks. Kellanova are a key client for Carat, annually we plan and buy over 90m+ Euros of media (50%+ in digital) for them across 29 markets, with a focus on the UK (largest market), Spain, Germany, France and Italy.

As Client Executive you would sit within the Cereals and K Snacks Market Planning team working across iconic brands like Kellogg’s Masterbrand, Special K and Rice Krispie Squares, working very closely with their Account Director and Account Manager to service our central clients, manage day-to-day account deliverables, and plan / launch / report on strategic media campaigns.

You’ll focus on best practise delivery of implementation planning and buying across all European markets, supporting the Account Director in all aspects of planning, launching, and reporting for their European client teams and working collaboratively with colleagues across local markets, digital buying hubs and the broader dentsu team to service client needs.

Key Responsibilities

• Support in coordinating the team’s deliverables, ensuring all responses and updates are provided to our central teams in an accurate and timely manner.
• Supports with general client liaison and administration, ensuring budgets are accurate and up to date for approval purposes.
• Builds and maintains collaborative working relationships with all local and specialist teams (e.g. markets across Europe and the digital hub team) to ensure media plans are updated regularly to accurately reflect their latest plans and collate post campaign performance reports.
• Effectively brief local and hub teams on campaign activity and support in building out detailed, tactical plan recommendations and executing plans.
• Support in the collation, review, and presentation of regular Kube performance presentations and create holistic media recommendations that deliver on Kellogg’s business objectives and reflect local market nuance.

Qualifications + Skills

• Media experience ideally across Digital, TV and AV. Experience with media planning would be an advantage.
• Able to build trusting, collaborative relationships with colleagues directly within the Kellanova team and across the wider dentsu network.
• Organized with strong attention to detail, driven to produce accurate & high quality work.
• Can establish and maintain clear communications with your immediate team, local Carat teams, hub teams and central client contacts.
• Comfortable liaising with creative teams and external agencies.
• Curious and learning focused with a desire to stay up to date with Kellogg’s product portfolios and changes in the European media landscape.

What we offer

This is a permanent role. The team is based in our London office but operates under flexible working arrangements. The team are currently in the office every Wednesday and Thursday.
As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.

Inclusion and Diversity

Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures.

We are happy to discuss flexible and agile approaches to working for all our roles – we can’t promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.

#LI-Hybrid

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