Electronic Gaming Host

5 Months ago • All levels

Job Summary

Job Description

As an Electronic Gaming Host at Grosvenor Casino in Coventry, you will be the face of the business, responsible for greeting and providing exceptional service to electronic gaming customers. You will create a welcoming and entertaining atmosphere, exceeding guest expectations. Your duties include understanding customer preferences, tailoring experiences, promoting online membership, and ensuring compliance with regulations.
Must have:
  • Positive attitude
  • Experience in hospitality
  • Knowledge and passion for electronic gaming
  • Exceptional customer service
  • Collaboration skills
  • Strong communication skills
  • Adaptability to change

Job Details

Company Description

We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.

We are on an exciting journey of growth and it’s the ideal time to join us.

Job Description

Grosvenor Casino, Coventry

As an Electronic Gaming Host you will be the face of our business, greeting and looking after our electronic gaming customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience.

You will be a host in the true sense of the word, working hard to create a fun and engaging atmosphere exceeding our guests expectations.

You will; 

  • Get to know your regular customers and their playing style and preferences, ensuring you tailor the experience to their needs
  • Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
  • Work with your colleagues to provide efficient and dynamic service across leisure, food and beverage
  • Ensure you keep your customers informed of the latest developments in electronic gaming and in our on line offer, with the intention of them becoming members of Grosvenor on line.
  • Ensure you proactively comply with all regulation, particularly for alcohol licensing conditions, food safety and always promote ad champion safer gambling

Qualifications

  • Positive attitude
  • Experience of working successfully in a hospitality role
  • Knowledge of and passion for electronic gaming
  • Fanatical about delivering unrivalled customer experience
  • Ability to collaborate with the wider business
  • Sound communication skills
  • Comfortable with change and ability to embrace new ways of working

Similar Jobs

Google - Talent Engagement Specialist, gReach Program for People with Disabilities

Google

Shenzhen, Guangdong Province, China (On-Site)
6 Days ago
PAPAYA - Community Manager

PAPAYA

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
4 Weeks ago
Netflix - Security Engineer L5, Incident Response

Netflix

Poland (Remote)
1 Week ago
Nintendo - Intern - Retail Marketing & Strategy

Nintendo

Redmond, Washington, United States (On-Site)
5 Months ago
Epic Games - Machine Learning Ops Engineer

Epic Games

London, England, United Kingdom (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Voodoo - Animation/VFX Developer - Paper.io 2

Voodoo

Barcelona, Catalonia, Spain (Remote)
2 Months ago
Xsolla - Acceptance Tester (Games)

Xsolla

(Remote)
2 Days ago
WebFX - Remote Copywriter: Technology & SaaS

WebFX

South Africa (Remote)
6 Months ago
Atari - Product Manager

Atari

North Rhine-Westphalia, Germany (Hybrid)
1 Month ago
Google - Senior Sales Manager, Black Community Inclusion

Google

(On-Site)
5 Months ago
Rockstar Games - Animator: Narrative Gameplay (All Levels)

Rockstar Games

Oakville, Ontario, Canada (On-Site)
4 Weeks ago
ION - Senior Linux Systems Administrator - Somerset, NJ

ION

Clifton, New Jersey, United States (Hybrid)
6 Months ago
NVIDIA - Senior Solutions Architect, Global Partner Team

NVIDIA

Canada (On-Site)
3 Months ago
N-iX - Senior .NET Engineer

N-iX

Poland (Remote)
2 Months ago
Virtuos - HR Business Partner

Virtuos

Vietnam (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Coventry, England, United Kingdom

Google - Technical Program Manager, Global Marine Operations Business

Google

London, England, United Kingdom (On-Site)
4 Days ago
Tencent - Speech Synthesis Intern

Tencent

London, England, United Kingdom (On-Site)
2 Months ago
Warner Bros Games - Senior Gameplay Programmer

Warner Bros Games

London, England, United Kingdom (Hybrid)
1 Month ago
CI Games  - Lead VFX Artist

CI Games

England, United Kingdom (Remote)
3 Weeks ago
Nagarro - Senior Engineer

Nagarro

United Kingdom (Remote)
6 Months ago
PlayStation Global - Principal 3C's Specialist

PlayStation Global

Liverpool, England, United Kingdom (Hybrid)
4 Weeks ago
Aristocrat Gaming - Technical Project Manager

Aristocrat Gaming

London, England, United Kingdom (Hybrid)
4 Weeks ago
Tencent - Production Director

Tencent

London, England, United Kingdom (On-Site)
1 Week ago
Activision - Expert Animator

Activision

Guildford, England, United Kingdom (Hybrid)
1 Month ago
Company3 Method Studios - Senior Finishing Producer (FTC)

Company3 Method Studios

London, England, United Kingdom (On-Site)
6 Months ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Moka, Moka District, Mauritius (On-Site)

Leeds, England, United Kingdom (Remote)

Manchester, England, United Kingdom (Remote)

Cape Town, Western Cape, South Africa (On-Site)

Swansea, Wales, United Kingdom (On-Site)

London, England, United Kingdom (On-Site)

Liverpool, England, United Kingdom (On-Site)

Manchester, England, United Kingdom (On-Site)

Edinburgh, Scotland, United Kingdom (On-Site)

Dundee, Scotland, United Kingdom (On-Site)

View All Jobs

Get notified when new jobs are added by Rank group

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug