Customer Engineer, Public Sector, Google Cloud Platform

1 Month ago • 6 Years + • DevOps

Job Summary

Job Description

As a Customer Engineer, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. Responsibilities include identifying and qualifying business opportunities, sharing enterprise infrastructure modernization expertise, working directly with Google Cloud products, guiding customers through assessments of legacy applications, and recommending integration strategies and architectures for successful implementation on Google Cloud. This role requires extensive experience with cloud-native architecture and strong communication skills to interact with both technical and executive stakeholders.
Must have:
  • Bachelor's degree or equivalent experience
  • 6+ years cloud native architecture experience
  • Experience with cloud infrastructure engineering
  • Experience presenting to technical/executive stakeholders
  • UK Security Clearance (SC-level)
Good to have:
  • Experience migrating applications to cloud platforms
  • Experience with networking concepts (SDN, routing, VPNs)
  • Experience with security concepts (encryption, IAM, access control)
  • Public Sector knowledge

Job Details


Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 6 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms.
  • Experience engaging with, and presenting to, technical stakeholders and executive leaders.
  • Successful candidates will be required to obtain or currently possess UK Security Clearance (SC-level) to work with the customers in this sector.

Preferred qualifications:

  • Experience in migrating applications and services to cloud platforms.
  • Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers and firewalls.
  • Experience with security concepts such as encryption, identity management, access control, attack vectors, and pen testing.
  • Public Sector knowledge.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud.

You will be a part of a diverse team of fellow Googlers working in an environment of respect and inclusion where we promote equal opportunities to succeed.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
  • Share in-depth enterprise infrastructure modernization expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
  • Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
  • Guide customers through assessments of existing legacy application environment(s) and provide recommendations on a prioritization roadmap for infrastruction and application modernization.
  • Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud.

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