Digital Design Lead (UI/UX) - B2C Martech Experience

Join the team redefining how the world experiences design.

Hey, hello, hiya, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you.

About the role

We are looking for a Design Leader to lead and mentor Digital Designers across multiple teams within Canva's MarTech Experience Sub-Group. This role focuses on elevating the design quality and fostering a culture of growth and collaboration among the design leads who shape Canva's marketing website surfaces.

You will be responsible for leading and coaching a team of talented designers providing guidance and feedback enable their growth, unblock challenges, and keep them rowing in the same direction, aligned to our Group and company goals. You’ll work with Group Leadership to shape the vision for the website, support design strategy, and enable the team to deliver impactful, delightful experiences that empower our users.

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

At the moment, this role is focused on:

• Coaching and Leadership: Mentor and coach multiple Digital Designers (currently a team of 5), empowering them to grow, improve their craft, and achieve their professional goals. Your coaching will be instrumental in helping them navigate their roles effectively. You’re able to foster an encouraging environment to develop their craft, learn, and build autonomy and confidence.
• Design Strategy and Vision: Collaborate with Group Leadership and stakeholders to establish a clear vision and strategy for website experiences that align with Marketing’s goals.
• Collaboration and Stakeholder Management: Work closely with Program Managers, Designers, Engineers, and Marketing leads to align team roadmap to Marketing goals, prioritising delivering the highest impact to Canva.
• Be the custodian of marketing website surfaces: Ensure that our website pages across different teams reflect cohesive and compelling brand experiences, and seamless user journey into product experiences.
• Elevating Design Craft: Set high standards for quality and creativity, provide guidance, and foster an environment that values impactful storytelling and design excellence.
• Prioritisation and Efficiency: Help design leads prioritise workloads and resourcing to ensure focus on the highest-value initiatives, ensuring a balance between short-term goals and long-term strategic projects.
• Process Improvement: Iterate and improve design processes, systems and practices, that will empower the team to achieve their best work.
• Run design cadences: Foster a culture of sharing and visibility through team design cadences, actively leading and participating in them. You run productive and effective cadences to ideate, solution, provide design feedback.

You're probably a match if

• Coaching/ Leadership Experience: You are a Coach/ Leader at heard with experience in coaching and mentoring designers, and a passion for supporting others in their growth and development.
• Digital Design Expertise: You have a strong background in end-to-end UX/UI design, with hands-on experience in creating impactful marketing surfaces. Experience in website and conversion rate optimisation (CRO) is highly advantageous.
• Strategic Thinker: You have the ability to balance short-term tactical work with long-term strategic goals, prioritising efforts that drive the most significant impact.
• Effective Communication: You are an excellent communicator who can simplify complex ideas, ensuring clarity and alignment among cross-functional stakeholders.
• Collaborative and User-Centric: You are a true team player who values cross-functional collaboration, user research, and using data to drive design decisions.
• Growth Mindset: Eagerness to learn, iterate, and innovate. Comfortable navigating ambiguity and thriving in a dynamic, fast-paced environment.

About the team

The MarTech Experience Sub-Group at Canva sits within the Marketing Technology Group. Our mission is to grow, engage, and retain Canva users by providing scalable marketing solutions across all funnel stages. We work closely with program managers, marketers, engineers, and data specialists to create engaging, top-of-funnel experiences that help users discover Canva's offerings and ensure they have the best experience throughout their journey. As a Design Coach, you'll have the unique opportunity to shape Canva’s website to help users discover the breadth of Canva’s offerings, all while providing the best user experience for millions of people around the globe. Our day-to-day involves a range of projects such as launching new pages for Marketing campaigns, maintaining and optimising Canva’s website, CRO to drive incremental improvement, and crafting visual and impactful visual content for our website, that communicates Canva’s product and brand promise.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

Please note that interviews are conducted virtually.