Director, Partner Enablement

5 Months ago • 10 Years + • Education

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Job Details

The Director, Partner Enablement will be responsible for the Partner facing enablement activities to ensure

successful deployments and help clients realise “Time to Value” goals including the adoption of best practices,

valid deployment methodology and working within the defined Saviynt processes. In addition, the Partner

Enablement Director drives strategic global initiatives within Saviynt based on a wide range of data and metrics

to manage costs, identify risks, highlight cross sell/up sell opportunities and general business process

improvements.

WHAT YOU WILL BE DOING

Through regular cadence with key partners:-
Gather feedback to drive continual improvements with Saviynt processes, community tools and systems.
Understand partner’s strategic goals and advise on how to achieve them
Feedback to partner on how they can improve their “Ways of working” based on information gathered from the field as well as internal data metrics
Working with CSMs, TAMs and Expert Services to build a picture of a partner’s strengths and weaknesses as well as projects at risk
Track go-live dates in your region, identify aged/deferred go-lives at risk
For projects/go-lives at risk, identify causes and recommend possible interventions (Expert Services, Support Operations escalation, CSM/TAM ownership)
Profile partners by geography, experience and performance to assist Partner Directors and Sales Directors with recommendations to clients. Data points include – No. of successful deployments, No. trained/certified resources, Saviynt Solutions contributions.
Monitor and measure partner’s engagement with Freshdesk, Forums, Documentation Portal, Ideas Portal and Saviynt Exchange
From data driven analysis, identify trends at a regional and global level and devise strategies for field teams to adopt
Attend Partner Focused events and either present on related topics or host workshops to share knowledge increase partner engagement
Create content for quarterly Partner Newsletter that adds value to the partner’s capabilities and knowledge
Support the Partner Director in managing the partners performance with evidential facts to enable a robust dialogue
Challenge the Status Quo and identify areas for improvement both externally with partners and internally with functional teams
Communicate the Saviynt vision and product roadmap
Managing upsell and cross-sell opportunities
Driving expansion opportunities
Negotiating contracts and pricing

WHAT YOU BRING

Bachelor’s/ equivalent in Engineering
10+ years of industry experience in design, development, customization, configuration, deployment of any Identity Management and Governance products
Thorough domain knowledge in all areas of IAG
User Lifecycle Management, Provisioning and Reconciliation
Direct customer or partner interaction and management skills
Strong technical presentation and communication skills, both verbal and written
Ability to present and communicate at an executive level
Must be able to thrive in a fast paced, high energy environment
Ability to work independently, adapt quickly, and maintain a positive attitude

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