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Senior Product Manager, Merchant Wallet - Global Payment

2 Months ago • 5 Years + • Product Management

Job Summary

Job Description

As a Senior Product Manager for Merchant Wallet - Global Payment at ByteDance, you'll drive strategic initiatives, analyze business requirements, and design wallet system products. Responsibilities include account management, payment processing, reconciliation, and supporting industry applications (welfare, marketing, logistics). You'll analyze customer needs, develop solutions, and manage channel operations, tracking industry payment trends. This role requires strong stakeholder management, a customer-oriented approach, and the ability to thrive in a fast-paced, agile environment. The position focuses on global payment solutions for ByteDance's rapidly expanding worldwide products and services.
Must have:
  • Drive strategic initiatives
  • Analyze business requirements
  • Design and iterate wallet products
  • Manage stakeholder relationships
  • 5+ years product management experience
Good to have:
  • Experience in financial services or tech
  • TO B product ownership
  • Strong communication skills

Job Details

Responsibilities
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join Us Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us. Global Payments: In line with the globalization strategy and vision of the company, the Global Payments team builds a platform to provide cross-border payment solutions for all ByteDance's products and services, that are growing rapidly worldwide. Responsibilities: - Drive and own high-level strategic initiatives based on the license we own in each region. - Analyze, align and evaluate business requirements, feasibility and value of feature requests with both business and regional product teams in Singapore and other Southeast Asian countries to deliver a comprehensive and accurate Business Requirement Document . - Responsible for the design and iteration of wallet system products, covering key capabilities such as account, payment and reconciliation in the field of industrial digitalization, integrating and coordinating resources to promote business, technology and other relevant departments to achieve goals and be responsible for results; - Responsible for the industry application support of wallet system products, covering welfare, rights and interests, marketing, logistics, supply chain, etc., combined with scene + payment, to provide customers with comprehensive solutions; - Responsible for the product operation of wallet system products, analyzing and mining various needs of customers, providing reasonable and effective systematic solutions, and leading the implementation; - Responsible for the channel operation of wallet system products, tracking the product dynamics of payment channels and products in the industry, and providing support for the business direction.
Qualifications
Minimum Qualifications: - Demonstrated track record of getting things done in a fast-paced environment - Ability to adapt in a fast-paced and agile environment, with a willingness and attitude to learn new tasks - Strong stakeholder management skills with customer-oriented and execution-focused mindset Preferred Qualifications: - 5 years of product management experience in financial services companies, or leading tech companies in a related industry.Independently responsible for at least one TO B product - Hands-on experience with launching and managing new product features and ability to adapt to changing project requirements and thrive in a fast-paced environment - Ability to communicate technical information effectively ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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Where imagination meets innovation, delivering limitless gaming experiences.

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