KYC Analyst

7 Months ago • 2-5 Years

Job Summary

Job Description

This remote KYC Analyst role requires 2+ years of experience in customer service with a KYC background, ideally in online gaming. You'll be responsible for reviewing customer applications, conducting risk assessments, and collaborating with the compliance team to ensure platform integrity and security.
Must have:
  • KYC Background
  • Customer Service
  • Risk Assessment
  • Compliance
Good to have:
  • Online Gaming
  • Fraud Analysis
  • Analytical Skills
  • Detail Oriented

Job Details

This is a remote position.

Job Description ***Remote Position @ Philippines (including but not limited to):

As a KYC Analyst, you will play a crucial role in ensuring the integrity and security of our platform. Your responsibilities will include:

  • Reviewing customer applications to verify the submission of all necessary information.
  • Proactively contacting customers to follow up on any missing information or incomplete applications.
  • Requesting additional information from customers when required, in order to determine eligibility or complete an application.
  • Conducting thorough customer risk assessments by meticulously reviewing account documentation and identifying potential risks associated with individual customers.
  • Collaborating closely with other members of the compliance team to develop and implement effective strategies for ensuring compliance.
  • Undertaking any other duties as assigned by the management.
  • Adhering strictly to departmental policies and procedures to maintain a high level of integrity and security.

Job Type:

This is a full-time position with most work hours scheduled in the Eastern Time Zone.

Please submit your application, including your resume and a cover letter detailing your relevant experience and why you believe you would be a great fit for the KYC Analyst role.



Requirements


Requirements:

To be successful in this role, you should meet the following criteria:

 

  • Demonstrated high level of proficiency in both written and spoken English.
  • At least 2 years of experience in Customer Service with KYC Background, preferably in an online gaming environment.
  • Exceptional attention to detail to ensure accurate assessment and documentation of customer information.
  • Strong analytical skills, enabling you to identify and assess potential risks effectively.
  • Excellent communication skills, allowing you to interact with customers and team members in a professional and helpful manner.





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Vaughan, Ontario, Canada (On-Site)

Vaughan, Ontario, Canada (On-Site)

Vaughan, Ontario, Canada (On-Site)

Vaughan, Ontario, Canada (On-Site)

Vaughan, Ontario, Canada (On-Site)

Vaughan, Ontario, Canada (On-Site)

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