Key Account Manager

3 Months ago • 2-3 Years

Job Summary

Job Description

The Key Account Manager will be responsible for managing accounts, deploying sales in the local market, and collaborating with other business units. This role involves acting as a strategic partner to clients, providing insights, and ensuring customer satisfaction. Key responsibilities include client training, driving platform adoption, and becoming a market expert. The candidate will deliver insightful presentations and actionable recommendations. They must also collect and provide feedback to product teams and ensure a better client experience. This role requires a proactive approach and a strong understanding of the sales process.
Must have:
  • 2-3 years of experience in consulting or related fields
  • Bachelor's or Master's degree
  • Very good command of English
  • Understanding of sales for durable goods and technology clients
  • Strong presentation and communication skills
Perks:
  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

Job Details

Company Description

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com

Job Description

You will:

  • Manage accounts and deploy sales on local market
  • Collaborate with other business units at the pre-sales, sales and renewal stages
  • Act as strategic partner to our clients providing insights and premium customer service
  • Ensure effective and efficient client training and onboarding of new customers.
  • Educate customers about the most relevant features/functionalities of our product portfolio for their specific business needs
  • Drive adoption (i.e. activation, reactivation and engagement) of gfknewron platform within client organization by demonstrating clear ROI to client
  • Drive gfknewron platform usage with senior stakeholders in the client organization (wherever relevant)
  • Become a market expert in one or more categories / industry segments
  • Deliver insightful presentations and actionable recommendations to our clients
  • Work closely with clients to develop use cases demonstrating value being provided to clients                                                                                                                                               
  • Ensure to be updated on relevant knowledge and has deep understanding of platform offerings.
  • Collect and provide feedback to product teams on functionality, features etc. of gfknewron platform as well as to operations and other teams on non-platform issues to drive better client experience

You have

  • Ideally 2-3 years of experience in consulting, market research, product management and/or sales of durables or equivalent business units
  • Master or bachelor’s degree
  • Very good command of English
  • Understanding of sales process for durable goods and technology clients
  • Strong presentation and communication skills, client obsessed approach
  • Proactive and consistent engagement with multi-disciplined teams
  • Passion, dedication, and commitment
  • Creativity and the ability to address real-world business problems analytically
  • Eagerness to learn, open mindset, team spirit, and result driven attitude
  • Willingness to be a team player with ability to work in a flexible, fast changing environment

#LI-SG1
#LI-Hybrid
 

Additional Information

Our Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion

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