KYC Analyst

Job Description ***Remote Position @ Philippines (including but not limited to):

As a KYC Analyst, you will play a crucial role in ensuring the integrity and security of our platform. Your responsibilities will include:

• Reviewing customer applications to verify the submission of all necessary information.
  
• Proactively contacting customers to follow up on any missing information or incomplete applications.
  
• Requesting additional information from customers when required, in order to determine eligibility or complete an application.
  
• Conducting thorough customer risk assessments by meticulously reviewing account documentation and identifying potential risks associated with individual customers.
  
• Collaborating closely with other members of the compliance team to develop and implement effective strategies for ensuring compliance.
  
• Undertaking any other duties as assigned by the management.
  
• Adhering strictly to departmental policies and procedures to maintain a high level of integrity and security.
  

Job Type:

This is a full-time position with most work hours scheduled in the Eastern Time Zone.

Please submit your application, including your resume and a cover letter detailing your relevant experience and why you believe you would be a great fit for the KYC Analyst role.

Requirements:

To be successful in this role, you should meet the following criteria:

• Demonstrated high level of proficiency in both written and spoken English.
  
• At least 2 years of experience in Customer Service with KYC Background, preferably in an online gaming environment.
  
• Exceptional attention to detail to ensure accurate assessment and documentation of customer information.
  
• Strong analytical skills, enabling you to identify and assess potential risks effectively.
  
• Excellent communication skills, allowing you to interact with customers and team members in a professional and helpful manner.