Learning & Development Specialist

Passionate about L&D and delivering bespoke training programs to a vibrant multicultural workforce? Join Easygo and deliver impactful programs that make a difference.

What's in it for you?

Are you looking to create bespoke Learning & Development programs for a young and ambitious workforce in the tech industry? Do you have a passion for learning that leads to impactful & memorable experiences for your audience? Then we may have the perfect role for you! Our L&D team @ Easygo are looking for an L&D Specialist to join our team to design, produce and implement learning programs and workshops across the business. You will get to run L&D projects in onboarding, product training and leadership ensuring our people are equipped with the relevant skills to enhance and grow our business. Part of the People and Culture team, you will report into our L&D Manager and work alongside our Learning Designer, and form part of a 400-strong workforce which is growing every week. Please note this is a fixed-term contract for 12 months which will be reviewed towards the end of the contract.  

Your role with us:

As our Learning & Development Specialist, you'll be the driving force behind our training and development programs @ Easygo. You will be responsible for developing, implementing, and evaluating training programs and initiatives that enhance the skills, knowledge, and performance of employees at Easygo whether it be onboardings, product training, or simply helping employees with guidance on developing their career. This role requires a deep understanding of adult learning principles, instructional design, and effective training methodologies to maintain the culture of continuous learning and development within the business. You will have the opportunity to review our current learning programs, make any necessary changes or improvements, and consult with stakeholders across the business on the best learning and development tools for them and their teams. This is not your typical L&D role, it is a unique opportunity for someone looking to join an organisation where we are building L&D from the ground up to a workforce that is keen on L&D and open to all ideas on how to best implement learning solutions. There is no strict structure on how we build programs here, and we’re always implementing new ideas to deliver and produce training, so if this sounds like you, click apply and we look forward to hearing from you!

Who are we?

At Easygo we proudly stand as a prominent service provider to a powerhouse of brands within the iGaming industry, including Stake.com, Kick.com and Twist Gaming. Stake is the world's largest crypto casino, and leads the industry with a seamless online casino and sportsbook experience. Level up your online entertainment with Kick.com, the vibrant live streaming platform, which connects millions of gamers and content creators worldwide. All alongside the innovative game design studio, Twist Gaming, which takes creativity to new heights by crafting cutting-edge and captivating games. 

Our commitment to placing our clients and their communities' entertainment at the forefront of everything we do, has solidified us as the ultimate online service provider for entertainment companies. Headquartered in the beautiful city of Melbourne, our growth has been remarkable. From humble beginnings to a thriving workforce of 300+, we've expanded not only in numbers but in ambition. There really is something for everyone here, whether you work in Tech, Marketing, Operations, Mathematics or Design, we are sure to have something for everyone.

Click play, on your career today!

What you will do: 

• Conduct thorough assessments to identify training and development needs across the company
• Collaborate with a wide-range of subject matter experts and stakeholders to identify and analyse diverse learning needs, skills gaps, and performance improvement across the business.
• Work closely with the learning designer to design and build engaging learning content for different departments across the business, including e-learning modules, videos, flyers, interactive activities,assessments, and other multimedia content.
• Facilitate training sessions and workshops both in-person and virtually
• Evaluate the effectiveness of learning solutions and make data-driven recommendations for continuous improvement
• Stay up-to-date with the latest trends and best practices in learning and development and incorporate them into our learning solutions
• Support managing the company’s LMS to upload training content, writing course summaries, ensure all content is up to date, and ensure accurate records of employee training and development activities
• Communicate effectively with all levels of the organisation to promote and support training initiatives
• Contribute to the development and execution of the company's learning strategy

What you will bring:

• 3+ years of experience in a similar Learning & Development role, preferably in a technology-focused industry
• Proficiency in instructional design, learning methodologies, including knowing how to use e-learning authoring tools, such as Articulate Rise
• Proficiency with Learning Management Systems (LMS)
• Experience facilitating training sessions and high presentation skills
• Proven experience working collaboratively in cross-functional teams and building relationships with stakeholders
• Strong project management skills, with the ability to manage multiple projects and deadlines simultaneously
• Excellent communication skills, with the ability to convey complex concepts clearly and effectively
• Strong analytical and problem-solving skills

Personal qualities & traits

• Learner-Centric: You should be focused on creating an engaging and effective learning experience tailored to the needs of the learners, ensuring the delivery of high-quality training materials.
• Analytical: You should possess strong analytical skills to assess the effectiveness of learning solutions, gather and analyse learner feedback, and use it to make data-driven decisions to continuously improve the learning experience.
• Detail-oriented: You should be meticulous and pay attention to detail when designing and developing learning materials, ensuring accuracy, consistency, and alignment with learning objectives.
• Collaborative: You should be able to work cross-functionally with other teams and departments to identify learning needs, share expertise, and implement learning solutions that support organisational goals.
• Results-driven: You should have a strong sense of accountability and be focused on achieving measurable results, such as improving learner engagement, knowledge retention, and performance.
• Proactive: You should be proactive in staying up-to-date with the latest trends and best practices in instructional design and e-learning, and in identifying opportunities for improvement and innovation in the company's learning strategy.
• Continuous learner: You should have a passion for learning and professional development, as well as for staying informed about the industries in which the company operates, in order to create relevant and effective learning solutions.
• Strong communicator: You should have excellent verbal and written communication skills to work with subject matter experts, present insights and recommendations to cross-functional teams and stakeholders, and create clear, engaging, and effective learning materials.

Bonus points if you also have:

• Experience working in similar tech companies
• Familiarity with cryptocurrency, online casinos, local currency payments, sports betting, and streaming industries is a plus

Some of the perks of working for us:

• EAP access for you and your family
• Access to over 9,000 courses across our Learning and Development Platform 
• Paid volunteer day
• Two full-time barista’s who will make your daily coffee, tea or fresh juice!
• Daily catered breakfast
• Massage Wednesdays - we get professionals to do this!
• Team lunches and happy hour in the office from 4pm on Fridays
• Fun office environment with pool tables, table tennis and all your favourite gaming consoles
• Help yourself drinks fridges and snack shelves

“We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant”

We believe that the unique contributions of everyone at Easygo are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. We are passionate about providing a workplace that encourages great participation and an equal playing field, where merit and accomplishment are the only criteria for success.