Master Data Management (MDM) Product Manager

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

The MDM Product Manager is responsible for defining, prioritizing, managing, and delivering the product roadmap for the organization’s Master Data Management (MDM) platform. This role requires a deep understanding of business processes, data governance, and data quality to ensure the MDM solution aligns with strategic business objectives. The ideal candidate will possess strong leadership, communication, and analytical skills.

What You'll Do

• Product Vision and Strategy: Develop and articulate a clear product vision and strategy for the MDM platform, aligning with overall business goals.
• Product Roadmap: Create and maintain a prioritized product roadmap, balancing short-term and long-term objectives.
• Requirements Gathering: Collaborate with business stakeholders to elicit, analyze, and document business requirements related to master data.
• Agile Methodology: Drive the agile development process by defining user stories, prioritizing backlog items, and participating in sprint planning and reviews.
• Master Data Definition: Collaborate with data domain trustees to define and refine master data definitions, attributes, and relationships.
• Data Standards: Work with data domain trustees to establish and maintain data standards and guidelines.
• Stakeholder Management: Build and maintain strong relationships with business stakeholders, IT teams, and data stewards.
• Data Analysis: Analyze data to identify trends, opportunities, and potential issues.
• Performance Metrics: Define and track key performance indicators (KPIs) to measure the success of the MDM platform.
• Change Management: Lead change management initiatives related to MDM implementation and adoption.
• Data Quality Improvement: Collaborate with data domain trustees to identify data quality issues, prioritize remediation efforts, and implement data quality rules within the MDM platform.
• Data Governance Compliance: Ensure the MDM platform aligns with data governance policies and standards by working closely with data domain trustees.

What We're Looking For

• 5+ years of experience as a Product Owner or Product Manager in a Master Data Management context.
• 3+ years of experience with MDM tools and platforms.
• Strong track record of implementing and managing a large enterprise-wide MDM solution.
• Strong understanding of data management principles, including data quality, data governance, and data modeling.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional, globally distributed stakeholders.
• Ability to translate complex technical concepts into business terms.
• Strong analytical and problem-solving skills.
• Experience with Agile methodologies.
• Bachelor’s degree.

Preferred Qualifications

• Knowledge of data integration and ETL processes.
• Certifications in Agile methodologies or data management.
• Knowledge of the travel or hospitality industry

Location

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!