Production Team Lead

About LightForce
LightForce is a 3D printing technology company focused on the orthodontic space. Our digital platform empowers orthodontists with fully customized, 3D-printed tooth-moving tools. In 2019,
we launched our first product - the world’s only, fully customized 3D printed bracket system and digital treatment software. We are proud to be one of the fastest growing companies in the
industry. Learn more at: www.lf.co

Description
The Operations Process Lead plays a critical role in ensuring smooth and efficient production operations. This individual will provide day-to-day guidance to technicians, troubleshoot issues that arise on the floor, assist with training, and communicate effectively with both the team and management. The ideal candidate is highly process- and data-driven, holds quality to the highest standard, is an effective communicator, and has strong problem-solving skills.

*This role is Friday through Monday, four 10 hour shifts*

Essential Duties and Responsibilities

• Oversee and support technicians in their daily tasks, ensuring adherence to established processes and quality standards.
• Identify and resolve technical or operational issues on the manufacturing floor, escalating concerns when necessary.
• Assist with technician training and provide feedback to management on individual technician performance to determine when retraining is needed. 
• Work with management and other cross functional teams to implement improvement plans for training, work instructions, & other production processes
• Optimize labor allocation by redirecting team members as needed to meet production goals & maintain an efficient workflow
• Facilitate the smooth transition of information between shifts to ensure continuity in production.
• Work closely with leadership to proactively identify and mitigate potential bottlenecks, production challenges, & team performance

Education and Experience

• A minimum 4 years of high level experience in a manufacturing, production, or distribution environment
• Bachelors or Associates degree is preferred but not required

Required Qualification & Skills

• Ability to effectively communicate performance expectations to a team & relay any relevant information to management.
• Ability to work independently while also collaborating with leadership and cross-functional teams.
• Strong oral and written communication skills.
• Process- and data-driven mindset with a strong attention to detail.
• Excellent troubleshooting and problem-solving abilities.
• Excellent organizational skills, ability to work with cross functional teams (production, hardware, and software teams).

Preferred Qualifications & Skills

• HAZMAT OSHA Certified
• Experience with QuickSight, Jira, and/or GitHub is a plus.
• Understanding and execution of 5S & LEAN manufacturing principles is preferred.
• Leadership experience or the ability to guide and support a team is a plus.

Physical Demands

• While performing the duties of this job, the individual is regularly required to sit or stand,
  use hands, reach with hands and arms, see, listen, and speak. 
• The ability to lift 50 lbs

Perks

• Generous premium coverage for medical, dental, and vision plans
• 401k
• Paid parental leave

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LightForce Orthodontics is an Equal Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state, or local law.