Senior AV Engineer

1 Day ago • 7-8 Years

Job Summary

Job Description

The Senior AV Engineer will define and implement standards for audio-video services and conference systems, configure and maintain AV equipment, and develop testing processes. They will also document procedures, design and troubleshoot technology in conference rooms, manage conferencing solutions like Zoom, and provide expertise in various areas. The role includes training teams, supporting large meetings, and collaborating with IT functions. Key responsibilities include hands-on experience, excellent communication skills, project experience with telephony and conferencing systems, and experience with streaming and equipment selection. This role requires the ability to analyze and prioritize support requests, proactively manage tickets and projects, and drive things to completion.
Must have:
  • 7-8 years of hands-on AV Engineer experience.
  • Excellent communication skills for all levels.
  • Experience with on-prem and cloud telephony systems.
  • Experience with Zoom conferencing and administration.
  • Experience in conducting large meetings and streaming.
Good to have:
  • Experience with multiple collaboration platforms.
  • Proven skills in supporting Level 3 escalations.
  • Experience with Microsoft O365 integrations.
  • Scripting experience using PowerShell, Python, or automation tools.

Job Details

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.

Job Responsibilities

  • Define, develop & implement standards and policies for the audio video services & conference systems.
  • Configure, operate, and maintain AV equipment and associated solutions
  • Develop testing process to ensure AV changes/upgrades don’t negatively impact key business use cases or user experience.
  • Document operating procedures, issues & resolutions, deployment guide related to AV solution
  • Consider user feedback and improve AV services
  • Design, code, test, and troubleshoot the technology and configurations in our conference rooms and custom audio-visual deployment spaces
  • Manage conferencing solutions like Zoom
  • Provide expertise for Zoom, telephony system, conference room architecture/standards, video/audio/web conferencing, and streaming
  • Train L1, L2 teams and provide the last line of defense for AV support
  • Provide support for large meeting / events. Work with executive admins and setup, carry out critical events - on-site or virtual for senior managements and C-level executives
  • Collaborate with various IT functions for implementation and support per standards, processes, and procedures in their respective domains. 

Job Qualifications

  • Bachelor’s degree or equivalent
  • Minimum 7-8 years of hands on experience as an AV Engineer
  • Excellent communication skill is a must for this role. Must be able to communicate at all levels within the organization – Business Stakeholders, Senior Managers, and C-Level Execs
  • Must have one full cycle project experience with on-prem telephony system, Cloud-Telephony systems
  • Must have one full cycle project experience in Zoom conferencing and configuration & administration
  • Must have experience conducting large meetings, streaming.
  • Must have experience in selecting equipment that meets business requirement, then assist procurement team for purchase.
  • Must have hands on experience in maintaining and troubleshooting Zoom/Teams Video rooms of different products like Logitech, Poly etc.
  • Experience with multiple collaboration platforms is plus
  • Proven skills in supporting Level 3 escalations
  • Must have experience with Microsoft O365 integrations
  • Scripting experience using PowerShell, python or automation tools is a plus
  • 2 to 4 years of scripting experience such as Python, PowerShell, or other automation tools
  • Desire and ability to learn new technology
  • Self-prioritization skills to analyze support requests and prioritize them based on impact. Actively manage tickets & projects.
  • Motivated to do things proactively and drives things to completion.

We’re doing work that matters. Help us solve what others can’t.

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About The Company

Cadence plays a critical role in creating the technologies that modern life depends on. We are a global electronic design automation company, providing software, hardware, and intellectual property to design advanced semiconductor chips that enable our customers create revolutionary products and experiences. Thanks to the outstanding caliber of the Cadence team and the empowering culture that we have cultivated for over 25 years, Cadence continues to be recognized by Fortune Magazine as one of the 100 Best Companies to Work For.

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