Senior Billing Coordinator

Description

Position at [Company Name].

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: [Company Name] – First Choice for IT.TM

[Company Name] is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, [Company Name], a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, [Company Name] has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow [Company Name] on Twitter @Zones, and LinkedIn and Facebook.

Position Overview:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

What you’ll do as a [Job Title]:

Employees employed in the role of [Job Title] shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.

The requirements listed below are representative of the experience, knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Process all pertinent individual customer invoices each day with 100% accuracy.
• Resolve and respond to all “rejected” invoices in a timely manner.
• Maintain and reconcile specific accounts to ensure all invoices have been billed and will be paid as agreed.
• Train and mentor new/junior team members and help them resolve complex issues.
• Accurately prepare daily, weekly, or monthly spreadsheet billings.
• Process all other forms of billings as needed (paper, electronic, manual)
• Provide daily support for the entire Department and train junior staff.
• Maintain and act upon issues sent to the Credit email boxes. This includes written and verbal communication with customers, Credit, and our Sales Teams.
• Entice all customers to move to some sort of electronic billing (EDI, E-invoicing, etc.) to reduce costs and prevent “lost” invoices.
• Daily processing of invoices on individual accounts. Need to research and resolve problem issues by understanding their systems, requirements and by corresponding with the customer and Sales Department.
• Reconciling and Maintaining of Specific Customer accounts:
• Daily emails to specific end users and their manager. Resolve problem issues and re-bill as needed. Process credit adjustments as required. Apply credits and payments as needed.
• Process daily emails into the Tax-Exempt Credit email box as needed. Understand how taxation works in each state. Modify orders as needed. Follow up with Sales and Tax Manager as needed

What you will bring to the team:

EDUCATION/CERTIFICATION:

ACCA/MBA/BBA in Finance & Accounting or any other related field

REQUIRED EXPERIENCE:

• 3 – 5 years of Credit/Collection/Billing experience including senior support roles with an emphasis on electronic billing & payment posting.
• Advanced knowledge of billing systems, ERP software. Experience with MS D365 (CE/FNO) is a plus.
• Computer proficiency required, including advanced proficiency in MS Excel.
• Ability to develop a positive working relationship with customers and other departments.
• Possess excellent oral and written communication skills with an emphasis on email etiquette.
• Organizational and follow up skills are a must. Ability to multi task as needed and to think outside the box. Attention to detail and being able to recognize issues before they happen (reading between the lines)
• Ability to be accurate while accomplishing daily goals.
• Train and mentor junior staff. Review daily team tasks for accuracy and completion.

[Company Name] offers a comprehensive Benefits package

At [Company Name], we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer a comprehensive benefits package that includes employee life insurance, health coverage for employees, spouse, and children, along with optional discounted coverage for parents. Additional benefits include, Voluntary Pension Fund Scheme, EOBI, complimentary meals, and access to an in-house gym.

We take pride in being an equal opportunity employer and are dedicated to maintaining a workplace free from discrimination of any kind. If you're passionate about driving innovation in IT, sales, engineering, or operations, [Company Name] provide a dynamic and collaborative environment to grow your career.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability.