Solution Engineer - Commerce Cloud

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Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Are you passionate about shaping the future of commerce in a way that resonates with both businesses and consumers alike? We're looking to grow our team with a highly motivated Solution Engineer and drive growth across our B2B and B2C Commerce Cloud offerings. At Salesforce, we're proud to be the market leader in e-commerce solutions for eight consecutive years, revolutionising commerce by providing seamless, customer-focused solutions built natively on our innovative and high scale platform.

About the Role

As a Solution Engineer, you'll collaborate closely with our Commerce Sales teams across all industries to craft tailored solutions that address the unique needs of our diverse clientele. Whether it's enhancing B2B relationships, delivering exceptional B2C experiences of supporting our customers Order management and fulfilment requirements, you'll play a pivotal role in driving success for our customers.

Key Responsibilities

• Understand and map customer goals to the Salesforce product portfolio, designing innovative solutions that address their challenges.
• Present our Commerce technology with deep familiarity of our B2C, B2B and Order management capabilities , ensuring confidence in our offerings.
• Lead technical discussions with various stakeholders, from C-level executives to IT teams, articulating the value of our solutions.
• Stay abreast of industry trends and market opportunities, leveraging your expertise to drive product innovation.
• Collaborate with cross-functional teams around the globe to solve technical problems and deliver exceptional customer experiences.
• Participate in product training and certifications to stay at the forefront of product, domain and industry knowledge.

Experience/Skills Required

• Proven experience as a solution/sales engineer ideally in Commerce or related technology fields; alternatively in Salesforce technology.
• Familiarity with common web technologies and programming experience including React, Next.js, Vue.js, Node.js, etc.
• Strong analytical and architecture skills to develop winning solutions.
• Excellent communication skills, both verbal and written, with the ability to perform engaging demonstrations.
• Ability to work collaboratively in a fast-paced, team-selling environment.
• Fluency in German and English.

Desired Skills

• Knowledge of industries such as Retail, Consumer Goods, Manufacturing, Automotive, HLS, TelCo or Travel & Transport.
• Understanding of system architecture and backend integration scenarios for E-Commerce.

Join us in shaping the future of commerce and empowering businesses to thrive in the digital age. If you're a forward-thinker with a passion for innovation, we want to hear from you!

Accommodations

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We warmly invite applications from individuals with a severe disability status (Schwerbehinderung). Salesforce is committed to equality and creating a workplace that reflects society. We set ambitious goals for representation, emphasize accessibility and inclusion, and continuously learn and improve. Learn more about our inclusion initiatives here (https://www.salesforce.com/company/accessibility/workplace-resources/#ally-sf-benefits). In 2019, Salesforce joined The Valuable 500 to champion disability inclusion in business leadership.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.