SPM Solution Engineer

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Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

About Sales Performance Management
SPM brings location to the World’s #1 CRM, Salesforce. Formerly MapAnything, SPM has been helping Field Sales and Sales Operations Teams increase productivity and cut cost through a slew of services including route optimization, mobile workforce activation, and territory optimization and planning. In addition, we have recently acquired SPIFF, a leading Incentive Compensation Management tool into our portfolio and a Sales Programs offering to activate seller behavior that will help to round out our SPM category offering.

We are seeking a Solution Engineer (Pre-Sales) to join our SPM Solution Engineering Team. You will work closely with Sales Leaders and Account Executives across the world to drive our continued growth, and to help to build solutions that have an impact on our Customer’s business.. The Solution Engineer will also act as an evangelist of SPM to various internal stakeholders to create meaningful collaboration strategies to enable a team selling environment and drive scale to continue the product’s growth.

The successful candidate will be focused on customer success, delivering world-class customer solutions, and is not afraid to think creatively on how SPM can have an impact. They can demonstrate understanding of industry trends and market opportunities to develop new solutions and relevant points of view, and have numerous examples of bringing new thinking; to customers, your team and your current company. The ideal individual will be proactive, a great collaborator, passionate and a proven individual and team contributor as they work with some of the biggest brands and companies in the world.
 

Responsibilities:

• Partner with Account Executives to understand our Customer’s unique business goals and challenges throughout the sales cycle.

• Present Executive level product demonstrations to key business Stakeholders highlighting the Value of SPM

• Be a SME, both internally and externally, through establishing technical credibility and professional rapport with client account stakeholders through product demonstrations and technical discovery calls

• Be an innovator who can create new solutions using out-of-the-box thinking to enable client's business initiatives to be realized

• Execute enablement activities (Webinars, Best Practices, Knowledge Share, etc.) to both our Customers and our internal peers.

• Actively enable the broader Solution Engineering team and cross-functional distribution to team to more effectively position the value of the SPM solution within the Salesforce portfolio

• Become an expert in all SPM applications while maintaining a very high proficiency in the Salesforce platform

• Routinely engage with sales and product development teams to provide product and client feedback and identify opportunities to further improve our products, sales/implementation processes, and overall customer experience

• Partner with Account Executives to identify and utilize Salesforce internal resources (Account Executives, Solutions Engineers, etc.) to build SPM brand awareness, assist in sales cycles, and close enterprise business deals

Requirements/Qualifications

• Bachelor’s Degree or equivalent experience in a related industry

• Prior experience using Salesforce as a power user or admin

• Salesforce Certifications a plus - current Administrator, Architect

• Previous experience working with enterprise-level clients in a Pre-Sales or Solution Engineering capacity

• Excellent speaking and presentations skills and experience both in-person and over-the-web

• Superb writing skills and experience with both internal and external communications

• Strong time management skills, allowing for multiple projects and sales cycles to run in parallel

• Creative mindset and the ability to think “outside of the box” with a desire to develop solutions for enterprise-level customers

• Business acumen with experience transforming business process to attain business goals of our customers

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

For Colorado-based roles, the base salary hiring range for this position is $86,380 to $147,140.

For Washington-based roles, the base salary hiring range for this position is $95,060 to $161,910.

For California-based roles, the base salary hiring range for this position is $95,060 to $161,910.

For Illinois based roles, the base salary hiring range for this position is $95,060 to $161,910.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.