Senior Product Solutions Manager

“We Power the Magic!” That’s our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, a Disney Resort & Spa, and Disney Vacation Club.

We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

The Sr. Product Solutions Manager will be focused on the build, delivery, and sustainment of our Inventory, Logistics, and Medical applications onboard the Disney Cruise Line Fleet.

This role sits in the Disney Cruise Line organization within Technology & Digital for Disney Experiences and will report to the Sr. Manager-Technology.

What You'll Do:

• Contribute to the design, construction, and supervision of technology architecture, solutions, and software dedicated to the Shipboard Inventory, Logistics, and Medical System space.

• Develop efficient processes and structures based to streamline data flow, routing, and storage, adhering to both business and technical specifications, and leveraging cloud and local storage options as required

• Apply technical tools and programming skills for the purposes of data cleansing, organization, transformation, and upkeep, integrating automation and advanced methodologies such as big-data, artificial intelligence, and machine learning

• Uphold design standards and quality assurance protocols for the development of software and systems, ensuring seamless data compatibility, functionality, and integrity across all data connections, transmissions, and storage platforms

• Evaluate internal and external business and product requirements to ensure alignment of data operations and endeavors with overarching organizational objectives and priorities

• You will be expected to stay up to date with emerging technologies

• May be required to provide support escalation, oversee the ongoing operations, and support the enhancement of existing tools as needed

Required Qualifications:

• Minimum 5 years of related work experience

• History in the build, deploy, and sustainment of third party vendor based solutions

• Ability to translate Business requirements into technical solutions.

• Familiarity with CICD Build and Deploy pipelines (Jenkins, Harness, Ansible scripts)

• Experience in troubleshooting technical issues

• Base knowledge in Networking, Operating System, and DBA technologies

Preferred Qualifications:

• Basic Technical and Communication skills required to support the applications assigned

Required Education:

• Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience