Systems Administrator

Since 2018, PortalOne has been laser-focused on its mission to converge the strengths of the games and TV industries to build an entirely new category: hybrid games. To succeed in forging this new category, we've built a team of experts from around the world, all bringing unique experiences from diverse industries. This, paired with our extensive roster of world-class investors and advisors, empowers us in delivering this next generation of entertainment.

We want to increase the joy and value of playtime, and realize the full potential of immersive, gamified experiences to entertain, inspire, connect and develop people around the world. Our mission is to be the ultimate destination for hybrid games, in the same way that Netflix is for TV and film, and Spotify for music. In the future, PortalOne will host hundreds of games and shows in every category and genre, offering something for everyone to enjoy. In our early stages, our metrics have shown that we are significantly outperforming industry standards, and we're now looking to increase our velocity and supercharge growth.

Regardless of your role, department, or level, we focus on cultivating a supportive, team-oriented, and collaborative environment. The beauty of joining our team at this stage is that each department is currently relatively small, meaning that you will see your contribution have an impact on our products, and your work will directly influence the evolution of hybrid games!

THAT'S WHERE YOU COME IN

We are looking for an experienced Systems Administrator to join our team as we grow. You have experience working in a fast-growing company within the system administration function. In this role you will need to handle multiple responsibilities, such as IT infrastructure, identity access management (IAM), asset management and helpdesk support.

YOUR CHALLENGE

You’ll play a crucial role in supporting our teams in both Norway and USA and contributing to our success by providing expert technical assistance, managing software licenses, hardware, and safeguarding our sensitive information. You will have responsibility for:

• Installing, configuring, and maintaining computer hardware and software.
• Account life cycle management from New Hires to account deactivations.
• Answering queries, resolving technical issues, and troubleshooting problems.
• Monitoring and maintaining computer systems and networks, and leveraging vendors/third party suppliers to meet our technical needs.
• Maintaining documentation of software and hardware configurations.
• Maintaining security and privacy of computer systems and data, including but not limited to antivirus, device enrolment and MDM solutions, encryption, spam management, remote access solutions.
• Managing IT assets, including keeping an accurate inventory of hardware and software, and ensuring proper disposal of equipment.
• Managing the process for equipment, software and licenses purchases based on needs and budget considerations.
• Providing end user support for applications and systems.

WHO YOU ARE

Apply now if you're passionate about technology, eager to make a positive impact and have the following skill set and experiences:

• 5 years of experience in a similar system administration role.
• A bachelor's degree in Computer Science, Information Technology, or a related field is preferred, but relevant experience can often be substituted for a degree.
• Ability to gather and translate user expectations to technical solutions.
• Good understanding of Information Security frameworks.
• Knowledge of desktop hardware, software, and operating systems, as well as network security, firewalls, and data backup systems.
• Good communication skills, both verbal and written, and the ability to explain technical concepts to non-technical users.
• Familiarity with remote support tools and experience in a remote support environment is a plus.
• Previous experience in a TV/Film or Games company is an advantage but not required.
• Experience with large media files / file server technologies is an advantage.
• Be creative in finding good solutions to technical challenges.

CONTINUE? 

>YES / NO