Talent Acquisition Operations Specialist

About Us

Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.

At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.

Learn more at diligent.com.

Position Overview:

As the Talent Acquisition Operations Specialist, you will play a pivotal role in enhancing recruitment operations, collaborating with your operations team to streamline processes and create an exceptional onboarding experience. This is an exciting opportunity to take ownership of the day-to-day operations of bringing new talent on board and help shape the future of our new hire experience. 

Key Responsibilities:

• Take the lead in improving and refining the onboarding journey for new hires. You'll manage everything from onboarding documentation and background checks to delivering seamless orientation experiences for new hires.

• Be the bridge between internal teams and external partners, offering expert guidance, updates, and support on new-hire onboarding procedures and systems.

• Collaborate closely with the Talent Acquisition Team Lead to design and implement more efficient recruitment workflows that enhance the experience for both candidates and business stakeholders.

• Oversee the precise management of records and data tracking within our applicant tracking system, ensuring accuracy and consistency across all recruitment documentation.

• Create and maintain internal and external communication templates, streamlining how we communicate with candidates, internal teams, and other stakeholders.

• Keep track of the onboarding process for all new hires and contractors, ensuring a smooth transition into the company.

• Utilize our applicant tracking system to manage job postings, generate offers, and guide candidates seamlessly through the preboarding journey.

Required Experience/Skills:

• Previous experience in a coordination or administrative role within a dynamic, fast-paced professional environment.

• Proficiency in MS Office tools (Word, Excel, Outlook) and the ability to quickly adapt to new digital platforms.

• Strong organizational skills, impeccable attention to detail, and the ability to juggle multiple tasks efficiently.

• Exceptional written and verbal communication skills, ensuring clear, concise, and professional interactions across all levels.

What Diligent Offers You 

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. 

Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney. 

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}