Technical Account Manager, Google Cloud Consulting

1 Month ago • 5 Years + • DevOps

Job Summary

Job Description

The Google Cloud Consulting organization helps strategic customers maximize their Google Cloud investments. As a Technical Account Manager (TAM), you'll lead successful Google Cloud adoption at leading organizations, guiding them through strategic and technical aspects of their cloud transformation journey. You'll drive adoption of Google Cloud services (Compute Engine, Vertex AI, Kubernetes Engine, BigQuery, Workspace, etc.), engaging with executive stakeholders and cross-functional teams. Responsibilities include accelerating customer adoption, providing technical guidance, managing timelines and milestones, advocating for customer needs, developing strategic relationships, leading business reviews, planning customer events, working with support and engineering on issue resolution, and developing best practices. Up to 20% travel (domestic and international) is required.
Must have:
  • Bachelor's degree in CS/Engineering or equivalent
  • 5+ years customer-facing experience
  • Fluent English and French
  • Lead customer cloud adoption
  • Manage timelines and milestones
  • Develop strategic customer relationships
Good to have:
  • Master's degree in Management/Technical field
  • Cloud Architect/DevOps/TAM experience
  • Experience with channel partners
  • Understanding of IT operations, databases, networking, security, application development, or cloud-native development

Job Details

Minimum qualifications:

  • Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
  • 5 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.
  • Ability to communicate in English and French fluently to support client relationship management in this region.

Preferred qualifications:

  • Master's degree in a Management, Technical or Engineering field.
  • Experience as a Cloud Architect, DevOps Engineer, Technical Account Manager or in a similar role.
  • Experience collaborating with channel partners, systems integrators, and third-party developers to deliver high-impact solutions.
  • Understanding of any one of the following: IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems or content delivery networks.

About the job

The Google Cloud Consulting organization within Google Cloud delivers product and implementation expertise to strategic customers to help them get the most out of their Google Cloud investments.

As a Technical Account Manager (TAM), you will help customers successfully adopt Google Cloud products. You will lead the successful adoption of Google Cloud at leading organizations, guide them through the strategic and technical facets of their Google Cloud transformation journey. As a TAM you will drive customer adoption of Google Cloud services, like Google Compute Engine, Vertex AI, Google Kubernetes Engine, BigQuery, Workspace, and many more. You will regularly engage with stakeholder groups, including executives of large enterprises and a cross-functional and geographically dispersed team. You will also travel (domestically and internationally) up to approximately 20% of the time.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Accelerate customer adoption of Google Cloud by leading the implementation journey. Provide technical guidance and manage timelines, milestones, migration goal and business transformation strategies.
  • Advocate for customer needs to overcome adoption blockers and drive new feature development. Lead across multiple work streams and teams to maintain customer momentum.
  • Develop strategic relationships with key stakeholders (C-Suite and IT team) to understand customer’s business and develop strategic roadmaps. Lead quarterly business reviews and executive sessions to better understand business and technical needs. 
  • Plan for customer events and launches, partner with Support, Engineering and SRE to ensure customer success during critical moments. Work with customers and support to guide issues and escalations to resolution.
  • Develop best practices and assets based on learnings from customer engagements to help support initiatives to scale through partners and accelerate cloud adoption.

Similar Jobs

ByteDance - Software Engineer Intern (CDN/Edge/Traffic Platform)

ByteDance

Seattle, Washington, United States (On-Site)
2 Months ago
ByteDance - Senior Site Reliability Engineer - Data Infrastructure (San Jose)

ByteDance

San Jose, California, United States (On-Site)
7 Months ago
Nintendo - Machine Learning Ops Engineer

Nintendo

Redmond, Washington, United States (On-Site)
1 Month ago
Ubisoft - Back-End Golang Developer

Ubisoft

Montreal, Quebec, Canada (On-Site)
3 Months ago
PlayStation Global - Senior Linux Network Software Engineer

PlayStation Global

Adelaide, South Australia, Australia (On-Site)
2 Months ago
SparkCognition - Senior IT Cloud Engineer

SparkCognition

Bengaluru, Karnataka, India (On-Site)
8 Months ago
Scanline VFX - Release DevOps Engineer

Scanline VFX

Montreal, Quebec, Canada (Hybrid)
2 Months ago
Armada - Infrastructure Engineer (Edge)

Armada

Thiruvananthapuram, Kerala, India (On-Site)
7 Months ago
NVIDIA - Principal Software Engineer

NVIDIA

California, United States (Hybrid)
1 Month ago
Netflix - Engineering Manager - Infrastructure Tooling, Data Platform

Netflix

Warsaw, Masovian Voivodeship, Poland (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Canva - Staff Software Engineer - Data Platform

Canva

Sydney, New South Wales, Australia (Remote)
2 Months ago
Cadence - Sr Systems Engineer (OpenStack & Nutanix Administration)

Cadence

San Jose, California, United States (On-Site)
1 Month ago
Bally's Interactive - Java Developer

Bally's Interactive

Manchester, England, United Kingdom (On-Site)
1 Month ago
The Walt Disney Company - Data Governance Engineer

The Walt Disney Company

Santa Monica, California, United States (On-Site)
1 Month ago
Tide - Senior Platform Security Engineer

Tide

Bengaluru, Karnataka, India (Hybrid)
1 Month ago
Optiv - Integration Engineer

Optiv

(Remote)
1 Month ago
Rackner - Kubernetes Engineer

Rackner

(Remote)
1 Month ago
Alphasense - Staff Technical Program Manager (Security)

Alphasense

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Level AI - Senior Frontend Engineer

Level AI

Noida, Uttar Pradesh, India (Hybrid)
5 Months ago
ByteDance - Experienced Software Engineer - Traffic Platform

ByteDance

San Jose, California, United States (On-Site)
7 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Warsaw, Masovian Voivodeship, Poland

Futurum Technology  - Młodszy specjalista ds. księgowości i spraw prawnych

Futurum Technology

Kraków, Lesser Poland Voivodeship, Poland (On-Site)
6 Months ago
Futurum Technology - Junior Front-end Developer

Futurum Technology

Kraków, Lesser Poland Voivodeship, Poland (On-Site)
2 Months ago
Google - Senior Software Engineer, RCS for Business

Google

Kraków, Lesser Poland Voivodeship, Poland (On-Site)
1 Month ago
Google - Engineering Manager, Infrastructure and Operations

Google

Kraków, Lesser Poland Voivodeship, Poland (On-Site)
1 Month ago
CD PROJEKT RED - Senior Technical Artist

CD PROJEKT RED

Warsaw, Masovian Voivodeship, Poland (Hybrid)
1 Month ago
PwC - Senior Analyst with German | Financial Crime Unit

PwC

Gdańsk, Pomeranian Voivodeship, Poland (Hybrid)
7 Months ago
Luxoft - QA Automation Engineer with Java

Luxoft

Wrocław, Lower Silesian Voivodeship, Poland (On-Site)
6 Months ago
Playtika - TypeScript Technical Lead

Playtika

Poland (Hybrid)
7 Months ago
PwC - RPA Developer

PwC

Kraków, Lesser Poland Voivodeship, Poland (Hybrid)
4 Months ago
Lionbridge Games - Localization Game Tester (All Languages)

Lionbridge Games

Masovian Voivodeship, Poland (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

DevOps Jobs

Google - Customer Engineer, Platform, Digital Natives, Google Cloud

Google

Sydney, New South Wales, Australia (On-Site)
1 Month ago
Ajmera Infotech - SENIOR ASP.NET DEVELOPER

Ajmera Infotech

Bengaluru, Karnataka, India (On-Site)
10 Months ago
Google - Customer Engineer III, Application Modernization, Google Cloud

Google

San Francisco, California, United States (On-Site)
1 Month ago
Luxoft - Senior Software Support Engineer

Luxoft

(Remote)
6 Months ago
The Walt Disney Company - Lead Software Engineer

The Walt Disney Company

Burbank, California, United States (On-Site)
5 Months ago
Scanline VFX - Release DevOps Engineer

Scanline VFX

Montreal, Quebec, Canada (Hybrid)
2 Months ago
Google - Site Reliability Engineer, Google Cloud Storage

Google

Sydney, New South Wales, Australia (On-Site)
1 Month ago
ByteDance - Cloud Site Reliability Engineer

ByteDance

San Jose, California, United States (On-Site)
1 Month ago
Wind River Systems - Field Application Engineer (Automotive)

Wind River Systems

Bengaluru, Karnataka, India (On-Site)
7 Months ago
Omnissa - Senior Member of Technical Staff (C++ Windows Internals)

Omnissa

Bengaluru, Karnataka, India (On-Site)
7 Months ago

Get notifed when new similar jobs are uploaded

About The Company

London, England, United Kingdom (On-Site)

Bengaluru, Karnataka, India (On-Site)

Mountain View, California, United States (On-Site)

Bengaluru, Karnataka, India (On-Site)

Taipei City, Taiwan (On-Site)

Zürich, Zurich, Switzerland (On-Site)

Kirkland, Washington, United States (On-Site)

New Taipei, New Taipei City, Taiwan (On-Site)

Seattle, Washington, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Google

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug