Thai Language Manager, Thailand (12-month contract)

Join the team redefining how the world experiences design.

Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship campus is in Sydney, Australia but we engage our Contractors and Freelancers all over the world to help us meet our crazy big goals. As a Contractor or Freelancer at Canva, you can work fully remotely in the country outlined above, meaning you have ultimate flexibility. Wherever works for you, works for us.

What you’d be doing in this role

We're looking for an experienced Thai Language Manager to join our Localisation team on a 12-month, part-time contract (approx 20 hours per week). As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

At the moment, this role is focused on:

• Creating Canva’s voice across all parts of the Canva product in Thai.
• Translating key content and managing the relationship with our localisation partners for Thai. 
• Developing/Updating a style guide and glossary
• Reviewing and evaluating translation quality
• Providing cultural insights and guidance
• Reviewing vendor translations 
• Assessing and sourcing new LSPs
• Answering linguistic questions
• Triaging results of scripted testing

After 6 months you will have established relationships with key stakeholders in marketing, subscriptions, and content that will allow you to deploy your local expertise. You will have created processes and channels for communicating best practices and completing internal requests such as copywriting, content review, and translation guidelines. 

You're probably a match if

• You have experience as a Language Lead/Localisation Speciailist for a SaaS product
• You’re an expert with CAT tools (experience with Smartling is a bonus)
• You showcase a solid understanding of organic growth (SEO and WordPress)
• You understand the global user experience and how to improve it, ideally from experience working in a localisation/internationalisation environment within a SaaS company. 
• You’re a natural at writing clear, fun, and engaging content. You have experience with creative writing and/or design and you’re able to hit the perfect tone in multiple different contexts.
• You’re passionate about languages and cultures and you understand how these can impact people’s experience of a product.
• You also love taking things from chaos to clarity — you’re a natural at understanding ambiguous, complex problems and communicating them simply to others.
• You have the drive to see things through despite changes and setbacks.
• You’re equally comfortable discussing details with engineers and ideas with product managers and designers.
• You’re great with tech (Atlassian project management tools, basic web development) and you write a mean doc. 

About the team

Every month, more than 200 million Canva users create a design in one of the 100 languages other than English, that Canva supports. The localisation specialty is a small team of linguists, project managers, and engineers distributed throughout the company. Our mission is to celebrate the diversity of our global users and make their experience delightful by delivering a hyper-localized experience.

If you join our team as a Language Manager, you’ll bring your linguistic and cultural knowledge to all aspects of localisation, ensuring our international users have the best possible Canva experience. You’ll be the creative hub for all content in Thai and help advise on Canva’s branding in that market.

#LI-remote #LI-JRW

Other stuff to know

We make hiring decisions to engage contractors based on your experience, skills and passion. When you signify interest in the Project, please tell us the pronouns you use and any reasonable adjustments you may need during the contractor-accreditation interview process.

Please note that contractor-accreditation meetings are conducted virtually.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

Check out lifeatcanva.com for more info.