Vendor Performance Manager

4 Weeks ago • 8 Years + • $147,000 PA - $264,500 PA

Job Summary

Job Description

This role involves leading the growth of the SMB segment in North America. Responsibilities include devising strategies for vendor growth, conducting business reviews, optimizing workflows, ensuring timely communication, and supporting vendor teams to achieve revenue targets. The role also requires creating sales programs, utilizing technology tools, shaping the product roadmap, analyzing data, and driving advertiser activations. The candidate will be based in Utah, working onsite with our vendor partner. The role requires managing and growing the Canadian market supported by our team in Utah, driving the end to end sales team, from lead generation to activation to account management.
Must have:
  • 8+ years of experience in sales or operations
  • 5+ years of sales vendor management experience
  • Experience building and running outsourced sales
  • Advertising/marketing experience
  • Experience selling into the SMB segment
Good to have:
  • Multi-market experience
Perks:
  • Comprehensive Healthcare Benefits and Income Replacement Programs
  • 401k Match
  • Family Planning Support
  • Gender-Affirming Care
  • Mental Health & Coaching Benefits
  • Flexible Vacation & Reddit Global Days off
  • Generous paid Parental Leave
  • Paid Volunteer time off

Job Details

Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 101M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit redditinc.com.

Reddit is looking for a passionate and motivated individual to lead the growth of our SMB segment in North America. This role will allow you to work closely with our outsourced vendors as well as act as the voice of the customer for our internal teams and cross-functional partners. This role will have a unique opportunity to help shape our go to market approach and will focus on managing and growing the Canadian market supported by our team in Utah, driving the end to end sales team, from lead generation to activation to account management. Additionally, the role will manage our small Australia team supported out of Utah and partner with other North America leaders along with other international SMB teams. The role will be based in Utah, working onsite with our vendor partner.

Responsibilities:

  • Fully own revenue growth and quota attainment for the SMB segment in assigned markets 
  • Devise strategies that ensure the vendor delivers on growth across acquisitions and existing books of business
  • Lead weekly, monthly, and quarterly business reviews with the vendor, managing ongoing action items and ensuring the vendor is driving to completion
  • Drive optimizations of workflows/processes at our vendor sites, while maintaining high customer satisfaction
  • Work closely with vendor and internal teams, with a special focus on collaboration with internal Canada leaders, to ensure all communication, training, and updates are delivered in a timely and accurate manner
  • Support & mentor our vendor teams to successfully achieve quarterly revenue targets
  • Work closely with Sales Leadership, Sales Operations, and Marketing to create scaled end to end programs and sales initiatives
  • Fully leverage the available technology stack including Gong, Salesforce, Chili Piper, Apollo, Linkedin Sales Navigator
  • Build & execute scaled sales strategy initiatives for high-value SMBs
  • Shape Reddit’s Ads product roadmap and narrative by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
  • Drive results through data analysis, goal-setting, planning, & project management
  • Develop strategies to identify, pitch, and activate high-value SMBs, drive advertiser activations, measure success, and retain & grow advertisers on the Reddit ads platform

Required Qualifications:

  • 8+ years of experience in sales, client services, or operations
  • 5+ years of sales vendor management or sales leadership experience
  • Proven background in building and running outsourced sales operations
  • Advertising/marketing experience
  • Experience selling into the SMB segment with a history of exceeding revenue targets
  • Motivated self starter who thrives in unstructured environments
  • Tenacious and entrepreneurial approach to working through challenges while working cross functionally to solve these
  • Excellent communication and project management skills, including the ability to clearly convey complex analytical findings both written and verbally
  • Strong analytics and quantitative skills 
  • Experience working with Salesforce, Outreach, Gong, or comparable tools
  • BA / BS degree or equivalent work experience
  • Multi-market experience is a plus

Benefits:

  • Comprehensive Healthcare Benefits and Income Replacement Programs
  • 401k Match
  • Family Planning Support
  • Gender-Affirming Care
  • Mental Health & Coaching Benefits
  • Flexible Vacation & Reddit Global Days off
  • Generous paid Parental Leave  
  • Paid Volunteer time off

#LI-JS1 #LI-onsite

Pay Transparency:

This job posting may span more than one career level.

In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and will also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.

The base pay range for this position is:

$147,000 - $264,500 USD

Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

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