Account Manager

Job Title

Job Description

Account Manager - North (Delhi/NCR)
is responsible for resolving customer queries effectively, balancing service quality with cost efficiency, achieving sales targets through strategic planning and team collaboration, conducting tailored presentations, applying company policies to solve sales issues, working under general supervision. The role achieves and exceeds personal and sales team quotas within the assigned area, collaborates with team members to execute sales strategies and meet targets, conducts presentations to potential and existing customers to showcase products, and applies Philips policies and procedures to resolve a variety of sales-related issues. The role builds productive internal and external working relationships, develops relationships with existing and potential customers, conducts basic analysis and problem-solving using known methods.

Job Responsibilities:

• Achieves and exceeds personal and sales team quotas within the assigned area, executing territory business plans using effective sales strategies and techniques to drive performance, and continuously seeking ways to improve results, working under general supervision.

• Collaborates with team members to execute sales strategies and meet targets, coordinating efforts and sharing knowledge to maximize results, and ensuring that all team members are aligned and working towards common objectives.

• Conducts presentations to potential and existing customers to showcase products, clearly communicating the benefits and features to meet customer needs, and tailoring presentations to address specific customer requirements.

• Applies Philips policies and procedures to resolve a variety of sales-related issues, using sound judgment and critical thinking to address complex problems and challenges, and ensuring customer satisfaction.

• Builds productive internal and external working relationships, collaborating with colleagues, stakeholders, and customers to achieve common goals, and leveraging these relationships to enhance sales performance.

• Develops relationships with existing and potential customers, using strong interpersonal skills and strategic relationship-building techniques to foster trust and loyalty, and ensuring long-term business success.

• Meets or exceeds sales quotas and performance goals set by the company, demonstrating a strong ability to drive results through effective sales strategies, diligent follow-up, and proactive client engagement.

• Conducts basic analysis and problem-solving using known methods, applying logical reasoning and critical thinking to identify effective solutions, and ensuring that all issues are resolved in a timely manner.

You're the right fit if:

• Overall 5-10 years of experience in sales in the healthcare industry and 2-3 years in the Pulmonology domain.

• Skills

• Customer Relationship Management (CRM)
• Sales Acumen
• Data Analysis & Interpretation
• KPI Monitoring and Reporting
• Stakeholder Management
• Lead Generation
• Business Acumen
• Lean Methodologies
• Customer Satisfaction Techniques
• Field Sales Plan Implementation

• Bachelor's/Master's Degree in Business Administration, Marketing, Sales or equivalent.

• Certifies LEAN basic

• Good interpersonal and communication skills

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in person at least 3 days per week.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

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