Account Manager

4 Hours ago • All levels

Job Summary

Job Description

As an Account Manager, you will be responsible for managing customer relationships and ensuring the delivery of gaming solutions. This includes taking commercial responsibility for customer accounts, meeting revenue targets, developing account plans, and building strong relationships. You will also be involved in monthly revenue forecasting, reporting on customer performance, and participating in industry events. The role requires a good understanding of the iGaming industry and the company's core values. The candidate will be responsible for owning the customer relationship and ensuring the success of the customer's operations around the company's gaming solutions offerings. They will ensure the timely delivery of gaming solutions according to customer needs and objectives.

Must have:

Fluency in English at native level.
Account management experience within the iGaming industry.
Experience in growing key accounts business.
Experience promoting casino games (B2B).
Outstanding communication and interpersonal skills.
Understanding of the iGaming industry and slots.

Good to have:

Knowledge of the American market.

Perks:

Fully remote work
Talented and open people around
Challenging tasks to feel the impact
Budget for personal development for each employee (courses, workshops etc)
Development day to grow professionally
Paid vacation days/paid sick leaves (number depends on the country you live in)

4 skills required

4 skills required for this role

Add these skills to join the top 1% applicants for this job

communication

budget-management

forecasting-budgeting

account-management

Job Details

RubyPlay is a progressive and energetic iGaming development studio that specializes in the design and creation of the most entertaining and engaging slot games, as well as value-add tools for gaming operators. RubyPlay was founded by a group of industry gurus and has evolved into a “Gem” of the iGaming industry!Our team values are maintaining high quality, following the best & modern practices, and continuous development.

What will you be responsible for?

Take full ownership of customer relationships, and be the interface between the customer accounts and the company
Take full commercial responsibility for customer accounts and for meeting set revenue targets, goals and objectives.
Develop and implement customer account plans that drive the attainment of critical business objectives maximising long/ short term share of wallet, and customer satisfaction.
Develop a trusted advisor relationship, and facilitate the optimization of customer accounts operations around the company's gaming solutions offerings.
Ensure the timely and successful delivery of our gaming solutions according to customer needs and objectives.
Be responsible for monthly revenue forecasting and reporting giving clear information on the customer’s performance, achievements, activities, and any other information as relevant.
Build and maintain strong long lasting customer relationships on all levels.
Participate and as appropriate take active part in major exhibitions, conferences, and seminars.
At all times be a good Ambassador, and have a clear understanding of and the importance of the company's core values.

What do we expect from our perfect candidate?