Account Manager

RubyPlay is a progressive and energetic iGaming development studio that specializes in the design and creation of the most entertaining and engaging slot games, as well as value-add tools for gaming operators. RubyPlay was founded by a group of industry gurus and has evolved into a “Gem” of the iGaming industry!Our team values are maintaining high quality, following the best & modern practices, and continuous development.

What will you be responsible for?

• Take full ownership of customer relationships, and be the interface between the customer accounts and the company
• Take full commercial responsibility for customer accounts and for meeting set revenue targets, goals and objectives.
• Develop and implement customer account plans that drive the attainment of critical business objectives maximising long/ short term share of wallet, and customer satisfaction.
• Develop a trusted advisor relationship, and facilitate the optimization of customer accounts operations around the company's gaming solutions offerings.  
• Ensure the timely and successful delivery of our gaming solutions according to customer needs and objectives.
• Be responsible for monthly revenue forecasting and reporting giving clear information on the customer’s performance, achievements, activities, and any other information as relevant.
• Build and maintain strong long lasting customer relationships on all levels.
• Participate and as appropriate take active part in major exhibitions, conferences, and seminars.
• At all times be a good Ambassador, and have a clear understanding of and the importance of the company's core values.

What do we expect from our perfect candidate?

• Fluency in English at native level required 
• Knowledge of the American market will be a plus
• Account management experience gained within the iGaming industry 
• Proven experience in growing key accounts business 
• Solid experience promoting casino games (B2B)
• Outstanding communication and interpersonal skills.
• Understanding of the iGaming industry and slots in particular
• Ability to prioritise and work independently
• Willingness to travel frequently
• Problem-solving and negotiation aptitude 
• Based in the U.S. timezone (U.S./ Mexico/ Costa Rica/ Canada)

Benefits of working with us:

•  Fully remote work
• Talented and open people around
• Challenging tasks to feel the impact
• Budget for personal development for each employee (courses, workshops etc)
• Development day to grow professionally
• Paid vacation days/paid sick leaves (number depends on the country you live in)