Accounts Executive - Debt Management

2 Months ago • All levels

Job Summary

Job Description

The Accounts Assistant in the Debt Management Team is responsible for manually pursuing debts from Nextgen customers. Reporting to the Team Coordinator, the role involves administrative tasks to support the Payable Management Team. Key responsibilities include sending emails to roaming partners for debt collection (RUSBD and HKT debts), responding to automated debt chase emails, updating promise dates, tracking replies from partners to avoid duplicate chasing, and calculating fees for agreed debt models. The role requires timely responses and accurate record-keeping to ensure efficient debt management. The company provides services to mobile operators worldwide, with a focus on commercial aspects of mobile roaming and financial clearing.
Must have:
  • Sending emails to Roaming partners for debt chase.
  • Responding to emails received through Auto Debt chase.
  • Answering mails on time with the right action point.
  • Updating promise dates as per the update from FCH/R.P.
  • Keeping track of replies received from roaming partners.

Job Details

Company Profile

Nextgen is a UK based company that provides services for mobile operators world-wide. We are a growing company with about 190+ employees and offices in Europe, Asia, India, Cairo and the US. Our core competency is the provision of services around the commercial aspects of mobile roaming, data and financial clearing. Our services are based on proprietary software and operated centrally. The software is based on Web and Oracle technology and its main purpose consists in processing and distribution of roaming data, settlement of charges between the operators and providing business intelligence applications to our customers.

Role Purpose & Context

The Accounts Assistant in the Debt Management Team is required to take responsibility in chasing the debt of the Nextgen Customers manually. The role reports directly to the Team Coordinator and assists the Payable Management Team on all administration matters.

Responsibilities

  • Responsible for sending mails to Roaming partners for manual debt chase, RUSBD debt chase and HKT debt chase.
  • Responsible for replying to mails received through Auto Debt chase.
  • Responsible for answering mail on time with right action point.
  • Responsible for Updating promise date as per the update provided from FCH/R.P.
  • Responsible for keeping track of reply received from roaming partners and also avoid duplicate chase.
  • Responsable to provide fees calculations for agreed debt model

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