AI Product Manager, User Operation/Growth

1 Month ago • 3-8 Years • Product Management

Job Summary

Job Description

BytePlus seeks an AI Product Manager for User Operation/Growth in Hong Kong. This role focuses on accelerating user growth for their B2B cloud & AI technology platform. Responsibilities include crafting comprehensive user growth strategies across the entire customer lifecycle (acquisition, activation, retention) for enterprise clients and developers. The ideal candidate will collaborate with product and technical teams, analyze user behavior, design data-driven campaigns, and develop scalable user operation platforms. They'll also work with sales and product teams to integrate retention strategies into product capabilities, including personalized engagement and developer incentive programs. A strong understanding of AI and/or iPaaS technologies, B2B user analytics, and developer community engagement is crucial.
Must have:
  • 3+ years B2B user growth experience
  • 5+ years product management experience
  • Bachelor's degree in CS, Data Science or related field
  • Data-driven mindset with SQL/Python proficiency
  • Expertise in CRM or growth operation product development
Good to have:
  • Strong understanding of AI or iPaaS technologies
  • B2B user analytics, segmentation, and activation strategies
  • Developer community engagement or enterprise SaaS adoption experience
  • MBA or technical certifications

Job Details

Responsibilities
About BytePlus BytePlus is a business unit in ByteDance and provides intelligent platform services powered by industry-leading research in emerging technologies. From data analytics tools to computer vision software, BytePlus solutions enable businesses reach their potential. To help businesses access BytePlus technologies, the Platform team delivers a reliable and easy-to-use platform that businesses can use to discover, learn more about, purchase and use BytePlus solutions. Our platform makes it radically safe and effortless for technology professionals to consume solutions like BytePlus Recommendation, BytePlus Effects and BytePlus Data Intelligence to grow their businesses. About the Team BytePlus is a business unit in ByteDance and provides intelligent platform services powered by industry-leading research in emerging technologies. From data analytics tools to computer vision software, BytePlus solutions enable businesses reach their potential. To help businesses access BytePlus technologies, the Platform team delivers a reliable and easy-to-use platform that businesses can use to discover, learn more about, purchase and use BytePlus solutions. Our platform makes it radically safe and effortless for technology professionals to consume solutions like BytePlus Recommendation, BytePlus Effects and BytePlus Data Intelligence to grow their businesses. Job Responsibilities 1. Accelerate user growth for BytePlus - a cloud & AI technology provider - by crafting comprehensive B2B user growth strategies across the full lifecycle (acquisition, activation, retention) for enterprise customers and long-tail developers. 2. Partner with product and technical teams to align user growth initiatives with BytePlus's product capabilities, ensuring seamless integration of AI/cloud solutions into user engagement strategies. 3. Analyze B2B user behavior, design data-driven retention campaigns, and develop scalable user operation platforms/tools (e.g., campaign automation systems, lifecycle management dashboards) to activate, monitor, and optimize initiatives for both enterprise and developer audiences. 4. Work with product teams / sales teams to transform retention strategies into operational product capabilities, including cross-channel messaging systems, personalized engagement workflows, and developer incentive program interfaces.
Qualifications
Minimum Qualifications 1. Bachelor's degree or higher in Computer Science, Data Science, or related fields. 2. 3+ years of experience in B2B user growth, lifecycle management, or SaaS/developer tool operations, with proven success in enterprise or technical user acquisition/retention. 3. At least 5 years of product management experience; expertise in CRM or growth operation related product development. Preferred Qualifications 1. Strong understanding of AI, or iPaaS technologies and ability to translate technical features into growth opportunities. 2. Expertise in B2B user analytics, segmentation, and activation strategies, with experience in developer community engagement or enterprise SaaS adoption cycles. 3. Data-driven mindset with SQL/Python proficiency for behavioral analysis, coupled with cross-functional collaboration skills to align technical and business goals. 4. MBA or technical certifications are a plus.
Job Information
About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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About The Company

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

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