Business Analysts

Arηs Group – part of Accenture - is a market leader in the management of complex IT projects and systems. Founded in Luxembourg in 2003, we have grown to encompass 12 entities worldwide, employing over 2,500 employees in Luxembourg, Belgium, Greece, Italy, Portugal and Bulgaria. With our focus on getting things done, we help our clients achieve their goals with best-of-breed solutions, superior execution and exceptional services. We offer bespoke software development, data science, infrastructure, digital trust and mobile development to government institutions at national and European level, telecom providers, and financial institutions, among others. Our bold company culture is built around working hard and playing hard, with a flat and agile structure that lends itself to efficiency and employee empowerment. We value our diverse workplace of close-knit teams and provide a place where everyone can be supported to learn and evolve.

ARHS Group – part of Accenture is looking for Business Analysts for one of its clients, a key player in the Belgian Telecom Market.

Context

We are currently looking for business analysts in the teams delivering applications for customer appointment planning and management, Network appointment planning and management, and Product & Service Activation.

Role & Responsibilities

• Supporting the Product Owner of the team to build a roadmap for the application landscape owned by the team, presenting and aligning the roadmap with stakeholders, and managing dependencies with other teams.
• Creating and refining the backlog, prioritizing tasks, and monitoring progress.
• Translating business needs or questions into functional and non-functional requirements on an higher level, ensuring that important requirements are not missed.
• Taking active ownership of initiatives, driving and coordinating with stakeholders, partners, and other teams.
• Working closely with software architects to develop overall solution designs and sharing knowledge.
• Co-creating with, coaching, and challenging on- and offshore analysts, developers, and testers of our IT delivery partner.
• Assessing and validating the required capacity/effort to facilitate informed decisions.
• Monitoring the quality, consistency, scalability, and development of applications.
• Challenging our IT delivery partner to design and implement the best possible, concrete, sustainable solutions.
• Being the single point of contact (SPOC) for the application, ensuring its smooth operation and driving continuous improvement.

Your Profile

• Master’s or bachelor’s degree with over 5-7 years of IT experience, ideally in telecom or utility sectors.
• At least 3 years as a business analyst or consultant, with a strong track record in analyzing and designing information systems, especially for integration projects (API).
• Strong communicator, adept at tailoring language to different audiences.
• Structured and meticulous, with a keen eye for detail without losing the big picture.
• Strong analytical skills, conceptual thinking, and pragmatism.
• Capable of working independently, taking initiative, and seeking help when needed.
• Collaborative, yet willing to take ultimate responsibility.
• Experienced in coordinating work with external vendors and partners.
• Available to work from the client’s office at least two days a week.
• Excellent knowledge of English; Dutch is a plus.

Technical Skills

• Experience as a developer/software engineer would be considered an asset.
• Familiarity with telecom products or telco experience is a plus.
• Passionate about agile methodologies (scrum), fostering teamwork among analysts, developers, and testers.