Client Executive

Job Description:

Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Taking a people-centered approach to business transformation, we use insights to connect brand, content, commerce and experience, underpinned by modern creativity.

Dentsu International is a global leader that specialises in Sales, Marketing, Customer Experience, and Retention to enable clients to keep “winning” whilst ensuring customer growth and experience is at the very forefront for their business.

We are Merkle B2B, one of the biggest and most successful B2B agencies in the world, and further part of the incredible Merkle and Dentsu parent groups. Since our establishment as a global end-to end, best-in-class B2B agency, we are growing at a rapid and exciting pace. You will be joining a team of over 1,000 B2B specialists globally, acting as agency of record for some of the biggest and most exciting B2B brands in the world where we provide service across our many practice areas, including Media, Creative, Insights and more. But don’t just take our word for it – we’ve recently won The Drum’s Best Large B2B agency award.

We’re hiring an Account Executive as part of our team based from our London office.

Purpose of the Role

The Account Executive (AE) role is vital for ensuring the smooth running of all campaign activity and client interaction (calls, meetings etc) on the account. They are responsible for supporting the Account Managers, Account Directors and wider team for all internal and external comms and processes. They are here to learn, so use their ambitious and open mind to learn from both those around them and the ample opportunities to take ownership of campaign process – from ensuring the right creative is delivered to match the right media plans, to managing status and action logs to ensure no deliverables are missed and all deadlines are hit.

Key Responsibilities

• Support process across the account, from status meetings to RTBs, planning and reporting

• Capturing of actions from calls and meetings to ensure clarity on owners and deadlines

• Building relationships with clients and media partners to aid in understanding the clients’ requirements and the capabilities of various partners to help solve problems

• Maintain account files and documentation

• Gather market and media research, and compile competitive spend reports

• Work closely with media and account teams to develop and maintain media plans  

Key Skills

• Curious, engaged, passionate and eager to learn about your clients, MB2B and the media industry

• Ability to multi-task across multiple workstreams and/or accounts as required

• Ability to support campaign delivery from start to end

• Manage multiple stakeholders - from internal teams, to external agencies and of course clients

• Extremely well organised, ensures that deadlines are met, calls and meetings are on time, meeting notes are captured and circulated etc

• Takes on challenging projects/problems and works with the team to find solutions

This is a permanent role. The team is based from our London office on a hybrid working basis. As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs which includes:

• Competitive Salary

• Company-provided Medical Healthcare

• Generous Pension provisions

• Health and Wellness benefits

• Volunteering days

• Life Assurance

• Working in diverse teams where you can make a real impact.

• Exciting and rewarding environment.

• Varied work across industries

Inclusion and Diversity

Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures.

We are happy to discuss flexible and agile approaches to working for all our roles – we can’t promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.

#LI-Hybrid 

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