Community Manager, Singapore

1 Week ago • All levels

About the job

Summary_{By Outscal}

OKX is seeking a passionate Community Manager to grow and manage the crypto community in Singapore. Must have strong communication skills, experience in building online communities, and a good understanding of the crypto and Web3 scene.

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.

Who We Are

At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom. OKX began as a crypto exchange giving millions of people access to crypto trading and over time becoming among the largest platforms in the world. In recent years, we have developed one of the most connected Web3 wallets used by millions to access decentralized crypto applications (dApps). OKX is a trusted brand by hundreds of large institutions seeking access to crypto markets on a reliable platform that seamlessly connects with global banking and payments. In the last year, OKX has expanded into new markets including Australia, Brazil, Netherlands, Singapore and Turkey, with plans to launch in the US, Belgium and the UAE.

We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology. This is why we publish proof of reserves monthly, and continue to ship new innovative security features.

About the Opportunity

As a key digital asset hub, Singapore is an integral part of our global strategy. Licensed by the MAS, OKX SG is focused on providing Singapore users with a secure and user-friendly platform for trading digital assets. Our mission is to become the leading exchange in Singapore, offering seamless and efficient trading experiences to our clients and partners.

We are seeking an individual passionate about growing and managing the crypto community in Singapore. The ideal candidate should be well-versed in community engagement through various online and offline platforms to maximize user engagement and satisfaction.

What You’ll Be Doing

Stay updated on the latest crypto and Web3 trends, with a focus on developments in Singapore
Manage social media accounts (e.g. Telegram, X/Twitter, TikTok, Discord) by planning and posting relevant content and responding to direct messages
Organize and promote community events, sponsorships and meet-ups
Handle customer inquiries and feedback promptly and professionally by working closely with our customer support team to resolve issues and enhance overall user satisfcation
Collaborate closely with the rest of the OKX SG team to develop and implement strategies for community growth, engagement and retention
Represent OKX SG as a thoughtleader in the local crypto and Web3 community

What We Look For In You

Energetic and professional individual passionate with a good understanding of the crypto and Web3 scene in Singapore
Strong written and verbal communication skills, with the ability to articulate complex concepts in a clear and concise manner
Proven experience in building and nurturing online communities, fostering positive interactions and creating an inclusive environment
Ability to think strategically and creatively in promoting engagement and brand awareness in a compliant manner