Datacenter Operations Engineer

1 Month ago • 5 Years + • Facilities Management

Job Summary

Job Description

The Datacenter Operations Engineer (DCO) at ByteDance's Infrastructure Engineering team manages a team of technicians, overseeing server hardware break fixes and software troubleshooting. This role involves collaboration with internal and external partners on data center projects, facility audits, and high-risk maintenance activities. Responsibilities include ensuring high availability through change management and disaster recovery, addressing critical infrastructure outages, and maintaining security compliance with colocation partners. The ideal candidate possesses strong technical skills, leadership abilities, and a passion for hyperscale data centers.
Must have:
  • Manage data center technicians
  • Collaborate on data center projects
  • Address critical outages
  • Ensure high availability
  • Maintain security compliance
  • 5+ years Data Center experience
Good to have:
  • Team leadership experience
  • Expertise in Electrical, Mechanical, or Controls
  • Experience with direct-on-chip and immersion cooling
  • Basic Linux understanding

Job Details

Responsibilities
About Bytedance Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join Us At ByteDance, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for millions of users across all of our products. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at ByteDance. About the Team The Datacenter Infrastructure Engineering team supports the company's fast growth by building and operating hyperscale datacenters. The team manages the end to end lifecycle of server fleet, providing cloud solutions and various infrastructure services ensuring that they are scalable and are reliable. Responsibilities - Manage a team of Data Center Technicians to attend to Server Hardware Break fixes / Software troubleshooting. - Collaborate closely with various internal teams and external partners in executing data center projects, facility and audits (Security / Internal / External). - Work with our CoLocation partners and internal teams to ensure high risk activities (i.e. Maintenance) that might impact our availability will be properly addressed using change management process, disaster recovery procedures and platform. - Work with our internal teams and subject matter experts to follow up on critical equipment outages (UPS failure, Chiller Failure) and other critical infrastructure events. - Work with our CoLocation partners to ensure the required security policies (i.e. Vendor access) are being complied and accounted for.
Qualifications
Minimum Qualifications (At least 1 of the below) - Related Diploma with 5 years of related experience in Data Center Environment - Related Bachelor's Degree with 5 years of related experience in Data Center Environment - Equivalent professional experience/certification in Engineering or facility management. Minimum Soft Skills / Work Experience - Have a reasonable amount of working experience in managing data center facilities, supporting IT equipment or related technology. - Be Passionate about how hyperscale Data Center works - Reasonable communication and written skills - Be willing to learn new server technologies as we evolve (i.e. Direct on-chip cooling, Immersion cooling tank) - Be willing to learn, document and share best work / industry practices with everyone and grow as a team. - Be willing to create a positive work experience for everyone to contribute/learn/grow with mutual respect and dignity despite working in a dynamic fast-paced environment. - Be willing to channel all creative energies to develop processes to make this a better workplace for everyone and avoid creating silos and division between teams. - Have working knowledge and experience in at least one of the following core areas: Networking, Scripting, and Hardware Repair. Preferred Qualification - Have experience of leading a team of technicians and engineers in a data center environment - A subject matter expert in either Electrical, Mechanical or Controls related to data centers - Experience on direct-on chip cooling and immersion tank cooling on IT rack - Basic understanding of Linux ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Similar Jobs

ByteDance - Software Development Engineer Graduate (Distributed NoSQL Database Systems)

ByteDance

San Jose, California, United States (On-Site)
1 Month ago
ByteDance - Tech Lead (SRE) - Cloud Infrastructure

ByteDance

Singapore (On-Site)
6 Months ago
DNEG - Animation TD (FEAT)

DNEG

Bengaluru, Karnataka, India (On-Site)
7 Months ago
Google - Software Engineer III, Embedded Systems/Firmware, Pixel

Google

Warsaw, Masovian Voivodeship, Poland (On-Site)
1 Month ago
ByteDance - Software Architect, Lark No-code / Low-code Platform

ByteDance

Seattle, Washington, United States (On-Site)
6 Months ago
Rockstar Games - Workplace Services Manager

Rockstar Games

London, England, United Kingdom (On-Site)
2 Months ago
Tesla - EMEA Construction Purchasing Internship

Tesla

North Holland, Netherlands (On-Site)
3 Months ago
Rockstar Games - Workplace Manager

Rockstar Games

New York, New York, United States (On-Site)
1 Month ago
Google - Data Center Facilities Technician, Controls

Google

Las Vegas, Nevada, United States (On-Site)
1 Month ago
The Walt Disney Company - Chief Officer

The Walt Disney Company

(On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Garena - Site Reliability Engineer/Senior Site Reliability Engineer

Garena

Singapore (On-Site)
1 Month ago
ByteDance - Software Engineer

ByteDance

San Jose, California, United States (On-Site)
1 Month ago
PhonePe - Senior Service Delivery Engineer,SRE

PhonePe

Bengaluru, Karnataka, India (On-Site)
6 Months ago
NVIDIA - Senior CUDA Test Development Software Engineer

NVIDIA

Shanghai, Shanghai, China (On-Site)
1 Month ago
NVIDIA - Senior HPC AI Cluster Engineer

NVIDIA

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
2 Months ago
NVIDIA - Senior System Software Engineer - Tegra

NVIDIA

Canada (On-Site)
2 Months ago
Krafton  - [Infra Div.] Technology Solution Engineer (4년 ~ 10년)

Krafton

Seoul, South Korea (On-Site)
6 Months ago
Cadence - Lead FrontEnd Methodology Engineer

Cadence

Bengaluru, Karnataka, India (On-Site)
8 Months ago
ByteDance - Software Development Engineer Graduate (Distributed NoSQL Database Systems)

ByteDance

Seattle, Washington, United States (On-Site)
1 Month ago
Playtech - Software Developer – Backend Content

Playtech

Kyiv, Kyiv City, Ukraine (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Singapore

ByteDance - Procurement Specialist-2025 Start

ByteDance

Singapore (On-Site)
6 Months ago
Google - International Growth Consultant, Large Customer Sales

Google

Singapore (On-Site)
1 Month ago
ByteDance - Ediscovery Expert - Information System

ByteDance

Singapore (On-Site)
1 Month ago
ByteDance - Traffic Access Architectural Engineer - Traffic Infrastructure

ByteDance

Singapore (On-Site)
6 Months ago
Limit Break - Sr. Mobile Game Designer

Limit Break

Singapore, Singapore (On-Site)
10 Months ago
Google - Technical Program Manager, Network Infrastructure

Google

Singapore (On-Site)
1 Month ago
NinjaVan - Station Assistant (Night Shift)

NinjaVan

Singapore, Singapore (On-Site)
7 Months ago
InMobiInMobi - Head of Sales, SEA & Hong Kong

InMobiInMobi

Singapore (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Facilities Management Jobs

Google - Technical Program Manager II, Server Hall Design

Google

Dublin, County Dublin, Ireland (On-Site)
1 Month ago
The Walt Disney Company - Mechanical Project Engineer

The Walt Disney Company

Île-de-France, France (On-Site)
1 Month ago
Tesla - Service Technician

Tesla

Roermond, Limburg, Netherlands (On-Site)
3 Months ago
Tesla - Sustainability/Energy Management Operations Specialist - Facilities

Tesla

North Holland, Netherlands (On-Site)
3 Months ago
Google - Program Manager, Data Center, Environmental Health and Safety

Google

Ciudad De La Costa, Canelones Department, Uruguay (On-Site)
1 Month ago
Company3 Method Studios - Facility Technician (Housekeeping) - 7:00am - 3:30pm PT

Company3 Method Studios

Canada (On-Site)
6 Months ago
The Walt Disney Company - Plumber - Full Time

The Walt Disney Company

Anaheim, California, United States (On-Site)
1 Month ago
The Walt Disney Company - Associate Engineer (Electrical & Mechanical Engineering)

The Walt Disney Company

Hong Kong (On-Site)
1 Month ago
The Walt Disney Company - Associate Project Manager Design & Delivery

The Walt Disney Company

Bristol, Connecticut, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

Where imagination meets innovation, delivering limitless gaming experiences.

London, England, United Kingdom (On-Site)

San Jose, California, United States (On-Site)

Ashburn, Virginia, United States (On-Site)

San Jose, California, United States (On-Site)

Tokyo, Japan (On-Site)

Taguig, Metro Manila, Philippines (On-Site)

View All Jobs

Get notified when new jobs are added by ByteDance

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug