Regional Google Cable Landing Stations Operations Lead, South Pacific
Job Summary
Job Description
This role leads Cable Landing Stations (CLS) and Outside Plant (OSP) Operations for the South Pacific region. Responsibilities include overseeing all aspects of owned build CLS, consortium projects, third-party colocation, and all OSP and infrastructure. The role ensures a smooth transition from build to operations, managing quality acceptance and go-live processes within Google’s Network Operations Center (NOC). Collaboration with suppliers, partners, providers, customers, and internal teams is crucial. Key focuses are maintaining network availability and reliability, optimizing infrastructure performance, delivering exceptional customer experiences, and ensuring operational excellence. This includes managing a third-party field service agreement, coordinating maintenance, leading preventative and reactive maintenance activities, and overseeing technical and program teams. The position requires strong budget management, stakeholder communication, and problem-solving skills. The role is based permanently in Fiji.
Must have:
- Bachelor's degree in relevant engineering
- 8 years program management experience
- Operational facilities management experience
- Manage third-party field service agreements
- Lead maintenance activities for CLS
- Collaborate with internal and external stakeholders
Good to have:
- Master's degree in relevant engineering
- Experience managing submarine cable systems
- Excellent budget, negotiation, and time management skills
5 skills required
Job Details
Minimum qualifications:
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or equivalent practical experience.
- 8 years of experience in program management.
- Experience in operational facilities management services.
Preferred qualifications:
- Master's degree in Industrial Engineering, Electrical or Mechanical Engineering, Engineering Management, Reliability Engineering.
- 8 years of experience managing cross-functional or cross-team projects.
- Experience operating submarine cables systems including marine maintenance, cable landing station maintenance, and Network Operation Center coordination.
- Excellent budget management, agreement negotiation, time management and organizational skills.
About the job
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.In this role, you will lead Cable Landing Stations (CLS) and Outside Plant (OSP) Operations for the South region, overseeing all aspects of owned build CLS, consortium-led projects, third-party colocation, and all OSP and infrastructure. You will ensure transition from build to operations, managing the quality acceptance process and overseeing the go-live within Google’s central Network Operations Center (NOC). You will collaborate with key suppliers, consortia partners, telecom providers, customers, and internal teams across central operations, networks, finance, and regulatory, you will drive network availability and reliability. You will also focus on optimizing infrastructure performance, delivering exceptional customer experiences, and ensuring operational excellence across facilities.
This role will be permanently based in Fiji.
Benefits and compensation: An appropriate range of salary and benefits commensurate with the experience of the successful applicant will be discussed.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities
- Manage a third-party field service agreement site-based offering and delivering Technical Operations Managers, facility and Network technicians to support Google Cable Landing Stations (gCLS) across South Pacific.
- Coordinate proactive and reactive maintenance works (PFE, Electrical, Mechanical, HVAC, general facilities) for all CLSs in the APAC region.
- Lead all preventative and reactive maintenance activities, run regular inspections and liaison with external parties in case of infrastructure threatening or effecting works.
- Keep stakeholders informed about current work and discuss tactical decisions and directions with them. Manage budget, optimize process, continuous improvement and development.
- Oversee technical and program team leads through the successful completion of required maintenance, troubleshooting, and repair tasks to maintain equipment to our global standard.
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About The Company
A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.
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