First Mile Ground Ops Senior Manager

1 Week ago • 3 Years +

About the job

Summary_{By Outscal}

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

Responsibilities

Responsible to achieve hygiene performance targets by overseeing the performance of all region
Closely monitoring the performance milestones and working collaboratively with regional pickup managers
Strengthen the quality of couriers in all region by evaluating the couriers performance and conditions together with regional pickup managers
Evaluate and review current station capacities based on volume forecast and propose whether opening station are necessary by considering alternative costs and network
Monitoring the realisation of vehicle utilisation by doing upgrade, sharing and release
Monitoring the the CPP realisation for each region and suggest for improvement points

Requirements

Bachelor's Degree or Master Degree in any major related
Having minimum experience 3 years in the same role such as Ground Ops especially First Mile Scope, Area Manager or Regional Manager
Having strong leadership and experience to manage more than 100 people in the Ground or Blue Collars
Understand basic process flow of first mile/pickups activities
Willing to have flexible time to work (nights and weekend)
Having experience in providing disciplinary actions for both white and blue collars for bad performances
Having good mindset in cost optimisation but at the same time delivering exceptional services
Having experience in managing various stakeholders for both internal and external (i.e., partnership principles and major sellers)

Submit a job application

By applying to the job, you acknowledge that you have read, understood and agreed to our Privacy Policy Notice (the “Notice”) and consent to the collection, use and/or disclosure of your personal data by Ninja Logistics Pte Ltd (the “Company”) for the purposes set out in the Notice. In the event that your job application or personal data was received from any third party pursuant to the purposes set out in the Notice, you warrant that such third party has been duly authorised by you to disclose your personal data to us for the purposes set out in the the Notice.