Head of Global IT & Enterprise Applications

About Highspot

Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world.

About the Role

The Head of Global IT & Enterprise Applications is a high-impact leadership role reporting to the Chief Financial Officer. Acting in a similar capacity to global CIO, this role oversees IT infrastructure, enterprise applications, and technology strategy, with a focus on cost efficiency, scalability, and security. The successful candidate will drive operational excellence, public company rigor, and AI strategy while managing globally distributed teams. They will also be ready to roadmap the necessary resources to build an effective function that balances business value and cost effectiveness.

What You'll Do

Global IT Leadership:

- Oversee IT operations globally, ensuring robust, scalable, and secure IT systems.

- Align IT infrastructure and strategy with the company’s growth objectives, including public company readiness in the coming years.

Enterprise Applications Oversight:

- Manage Enterprise Applications leader.  Provide guidance/oversight on strategy, implementation, and optimization of enterprise applications, with a focus on NetSuite, Workday, Coupa, Ramp, and other modern tools.

- Ensure seamless integration and efficiency across enterprise systems to support business needs.

Cost Optimization and Budget Ownership:

- Own the IT budget, including all corporate applications, and ensure investments are made strategically.

- Negotiate with vendors to drive down software costs while maximizing value.

- Drive improved efficiency through hiring and developing talent in lower cost geographies.

Public Company Readiness:

- In the coming years, prepare the organization for public company standards, including establishing and maintaining a public company control environment.

- Support interactions with the audit committee and external auditors as needed.

Team Leadership and Development:

- Manage and scale globally distributed IT and enterprise application teams, with a significant presence in India.

- Mentor and develop team members, fostering a culture of excellence, innovation, and collaboration.

AI Strategy Leadership:

- Be a key driver of the company’s AI usage strategy, focusing on equipping the business with new capabilities that enable operational efficiency, effectiveness, and controls.

Security and Compliance:

- Collaborate with the Chief Security Officer to ensure a secure IT environment.

- Lead compliance initiatives to maintain SOC 2 Type II, ISO 27001 and ISO 27701 certifications.

- Play a key role in compliance audits, incident responses, and collaborate on risk management strategies for IT and Enterprise systems.

Strategic Planning and Execution:

- Develop and execute a global IT and enterprise applications roadmap aligned with company goals.

- Identify and implement emerging technologies to provide competitive advantages and improve operational efficiencies.

Cross-Functional Collaboration:

- Partner with leaders across Finance, HR, Security, and other functions to deliver integrated and scalable IT solutions.

- Act as a trusted advisor to the executive team on technology and enterprise application strategies.

Global Presence and Travel:

- Oversee operations in global regions, including North America, Europe, Asia, and Australia, with occasional travel to India.

• 12+ years of IT and enterprise applications leadership experience, with SaaS or B2B software background preferred.
• Proven success managing globally distributed teams, particularly in scaling operations in low-cost geographies (India experience strongly preferred).
• Expertise with NetSuite, Workday, and modern enterprise applications like Coupa and Ramp.
• Strong negotiation skills with a track record of driving down software costs.
• Experience in public company environments or preparing organizations for public company readiness.
• Deep understanding of IT security principles and risk management.
• Exceptional leadership, communication, and cross-functional collaboration skills.
• Demonstrated ability to lead in fast-paced, scaling organizations.

• A passion for significant exploration of  AI technologies and how it might be applied in driving operational efficiency and overall effectiveness.
• Experience working with audit committees, external auditors, and regulatory compliance.
• Master’s degree in IT, Computer Science, Business Administration, or a related field.

Base salary range: $198,261 - $297,391. Employees may also be eligible for bonuses, stock options, and other forms of compensation.

The above represents total expected compensation for this role. Actual compensation will depend on various job-related factors, including, but not limited to, location, experience, and job qualifications.

Highspot also offers the following employee benefits for this position:

-Comprehensive medical, dental, vision, disability, and life benefits

-Health Savings Account (HSA) with employer contribution

-401(k) Matching with immediate vesting on employer match

-Flexible PTO

-8 paid holidays and 5 paid days for Annual Holiday Week

-Quarterly Recharge Fridays (paid days off for mental health recharge)

-18 weeks paid parental leave

-Access to Coaches and Therapists through Modern Health

-2 volunteer days per year

-Commuting benefits        

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Equal Opportunity Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.

Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply’ button.