Head of Payment Operations

Location - Gurugram (On Site)

Level: Associate Director

Key Responsibilities

• Lead, mentor, and manage the payment operations team to achieve operational excellence so that Clients can deposit and withdraw the funds from their Trading Account more efficiently.
• Develop and implement strategies to optimize payment processes and systems
• Ensure compliance with all relevant regulations and industry standards
• Collaborate with cross-functional teams to enhance payment solutions and services
• Monitor and analyze payment trends to identify opportunities for improvement
• Regularly assess Risks involved in the process and mitigate where possible
• Manage relationships with key stakeholders globally especially in Europe & APAC
• Work closely with Journey Owners, Local offices, Mission Control team, Client service Teams  to ensure a seamless payment experience for clients.
• Manage stakeholder relationships and performance metrics effectively. Prepare and present reports on payments metrics and performance.
• Dive into cases and resolve issues as necessary
• Automation of manual processes.

YOUR PROFILE

As a person you are known for your outmost professionalism, integrity and trustworthiness. You are a curious, collaborative and outgoing person that thrives in different environments.

• Proven experience in payments domain, at least 13 years
• Proven experience in leadership & team management, at least 5 years
• Excellent Stakeholder management and communication skills is must
• Decision making ability in a fast-paced environment
• Educational Qualification – A post graduate, preferably a diploma/degree in Business management.
• Proven experience in managing Risks, Compliance and regulatory recommendations
• Have in-depth knowledge of payment types and formats as well as clearing systems – SWIFT Payment types, SWIFT ISO formats, Global Clearing systems like BACs, CHAPs, SEPA, TARGET, SIC.
• Must be familiar with International Sanctions & Embargoes
• Must be familiar with regulatory landscape of payments in Europe & Asia Pacific
• Demonstrate a curious, collaborative, and outgoing nature, thriving in diverse environments

We get curious people invested in the world
 

When you work at Saxo, you become a Saxonian and part of a purpose-driven organisation, where good ideas are always taken seriously, and where you can make a true impact. We are invested in your development, and you can expect a robust career from day one when you join Saxo – no matter which role you take on.
 

You will join 2,500 other ambitious colleagues across 15 countries and become part of an international organisation. Working in Saxo, you will get to meet colleagues from many different cultures and backgrounds, and you should know that we value diversity and inclusion and see it as a genuine source of strength to drive growth, foster innovation and position us for long-term success. 
 
We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfil their career aspirations.  

When you bring passion, curiosity, drive and team spirit, your learning journey will be dynamic and your career opportunities in Saxo will be immense.

At Saxo we don’t just offer a job – we offer an opportunity to invest in your future!  

How to apply :

Click here to create an account and upload your resume and a short motivation. We look forward to getting to know you better!