IT Domain Specialist

Employment Type

Permanent

Closing Date

28 May 2025 11:59pm

Job Title

IT Domain Specilalist

Job Summary

As the IT Domain Specialist, your role is key in improving the stability and reliability of our cloud offerings and solutions to ensure continuity of service for our customers. You will be responsible for supporting the end-to-end development of key cloud platform and solutions which includes technical design, integration requirements, delivery and lifecycle management.

You are a specialist across and/or within a technology domain and viewed as the go-to person in the business to provide technical support in the development and delivery of cloud infrastructure platforms and solutions.

Job Description

Who We Are

Telstra is Australia’s leading telecommunications and technology company spanning over a century with a footprint in over 20+ countries. In India, we’re building a platform for innovative delivery and engagement that will strengthen our position as an industry leader. We’ve grown quickly since our inception in 2019, now with offices in Pune, Hyderabad and Bangalore.

Focus of the Role
As an Infrastructure Engineer, your role is key in improving the stability and reliability of our cloud offerings and solutions to ensure continuity of service for our customers.

What We Offer

Performance-related pay
Access to thousands of learning programs so you can level-up
Global presence across 22 countries; opportunities to work where we do business.

Up to 26 weeks maternity leave provided to the birth mother with benefits for all child births

Employees are entitled to 12 paid holidays per calendar year                      

Eligible employees are entitled to 12 days of paid sick / casual leave per calendar year

Relocation support options across India, from junior to senior positions within the company

Receive insurance benefits such as medical, accidental and life insurances

What You’ll Do

• Position is in our Infrastructure Platform Operations Team and responsible for daily activities such as Service Requests, Problem management, Configuration Management, Cloud Automation, Design and Support for the TI AWS platform and applications.
• Strong sense of responsibility, good team player and able to work independently.
• Strong Communication Skills is a must, able to provide clear updates to domain teams.
• Responsible to maintain the AWS & On premise platform infrastructure (Access, Compute, Storage, Capacity, Networking, Security, Configuration and Database services).
•Maintains the security, availability, and reliability of the AWS & On premises platform infrastructure.
• Assist with AWS & On premise related P1 and P2 incidents and work from troubleshooting to the resolution. Keep platform and infrastructure Manager and Senior Leadership Team informed.
•Work with Infrastructure SME's on AWS platform initiatives and projects to ensure conformance to operational processes and standards.
• Responsible for acceptance project handover to operations.
• Assist security assessments and leads in remediation activities as part of the security program and ensures teams adhere to the SDLC Framework.
• Support IT service performance metrics on system utilisation and health reporting
• Taking lead on automation in using the existing and available tool kits, such as Tanium, terraform & Splunk products.

About You

• Minimum 3 years of hands-on AWS Cloud & On Premise Infrastructure experience including deployment, setup and configuration using AWS
• Experience with Building/Supporting cloud environments using Terraform, Ansible, and CloudFormation is essential.
•AWS DevOps Engineer or AWS Sys Ops Administrator certification is essential.
• Linux and Windows system admin activities such as Installation, system integration, patching, upgrade.
• Experience using DevOps and CI/CD tools such Confluence, Jira, Bitbucket, Bamboo.
• Good understanding of IP Networking, Routing, VPN/IPSEC.
• Good Knowledge on On-premise hardware deployment & maintenance

We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you.

As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. 

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on DisabilityandAccessibility@team.telstra.com.