IT Operations Engineer

2 Hours ago • All levels

Job Summary

Job Description

This internship program offers a real-world experience at Jane Street. As an IT Operations Engineer intern, you will be involved in supporting, configuring, and operating multiple systems, including desktop engineering, networking, and application platforms. Responsibilities include responding to technology support requests, building and configuring devices, supporting infrastructure, and helping with projects. The role requires a collaborative and problem-solving approach, the ability to troubleshoot in real-time, and a willingness to learn and adapt to a fast-paced environment. Successful interns may be invited to return for a full-time position after graduation.
Must have:
  • Graduation in 2026 or 2027
  • Interest in learning about networking, programming, or system administration
  • Eager to help people and solve problems; communicate clearly and respectfully
  • Reliable team player with a 'no job too small' attitude
  • Comfortable working in a fast-paced environment
  • Humble and unafraid to ask questions and admit mistakes
  • Able to deconstruct technical problems and take a hands-on approach
  • Able to develop and maintain technical documentation
  • Fluency in English required
Good to have:
  • Familiarity with a scripting language, such as PowerShell or Bash
  • Knowledge of computer hardware components
  • Familiarity with the Windows operating system and productivity tools
Perks:
  • Flights to and from Hong Kong
  • Accommodation throughout the program

Job Details

About the Program

Our goal is to give you a real sense of what it’s like to work at Jane Street full time. Over the course of your internship, you will explore ways to approach and solve exciting problems within your field of interest through fun and challenging classes, interactive sessions, and group discussions — and then you will have the chance to put those lessons to practical use.

As an intern, you are paired with full-time employees who act as mentors, collaborating with you on real-world projects we actually need done. When you’re not working on your project, you will have plenty of time to use our office amenities, physical and virtual educational resources, attend guest speakers and social events, and engage with the parts of our work that excite you the most.

If you’ve never thought about a career in finance, you’re in good company. Many of us were in the same position before working here. If you have a curious mind, a collaborative spirit, and a passion for solving interesting problems, we have a feeling you’ll fit right in.

About the Position

If you are imagining a daily routine that involves making copies and watching as someone turns a computer off and back on, think again: this is not your typical IT internship.

We will train you as if you’re joining our full-time team of IT Operations Engineers who are responsible for the support, configuration and operation of multiple systems across all of our technology stacks, including desktop engineering, network and various application platforms. You will help in a hands-on capacity as we make improvements to our office environment. This can include: responding to technology support requests, building and configuring Windows and Linux devices, supporting our Windows domain infrastructure, monitoring and supporting systems and helping with projects to optimize the way we work using tools like PowerShell.

Our IT interns are friendly and collaborative problem-solvers who enjoy helping people. They are able to troubleshoot in real time and listen patiently to the end user, and are comfortable asking questions and admitting to mistakes. Our internships provide a great introduction to Jane Street and how we think about and solve problems across all teams. Often, successful interns have been invited to return for a full-time position after graduation.

About You

We don’t expect you to have a background in finance or any other specific field—we’re more interested in how you think and learn than what you currently know. You should be:

  • Graduating in 2026 or 2027
  • Interested in learning about networking, programming or system administration
  • Eager to help people and solve problems; able to communicate clearly and respectfully
  • A reliable team player with a “no job too small” attitude
  • Comfortable working in a fast-paced environment
  • Humble and unafraid to ask questions and admit mistakes
  • Able to deconstruct technical problems, and willing to take a hands-on approach to gain experience in diagnosing, troubleshooting and resolving technical issues at the desktop, server and network levels
  • Able to develop and maintain technical documentation
  • Fluency in English required

The following skills are a plus, but certainly not required as the role includes on-the-job technical training:

  • Familiarity with a scripting language, such as PowerShell or Bash
  • Knowledge of computer hardware components and how they interact with each other
  • Familiarity with the Windows operating system and productivity tools such as Microsoft Excel and Word

Please note: Jane Street will provide flights to and from Hong Kong as well as accommodation throughout the entirety of the program.

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About The Company

Jane Street is a quantitative trading firm with offices in New York, London, Hong Kong, Singapore, and Amsterdam. We are always recruiting top candidates and we invest heavily in teaching and training. The environment at Jane Street is open, informal, intellectual, and fun. People grow into long careers here because there are always new and interesting problems to solve, systems to build, and theories to test.



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