Lead Product Manager - Agentic Commerce

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

Senior Product Manager: Agent Commerce

We are on a mission to be the leading Agentic Commerce provider globally. We are seeking a highly motivated Senior Technical Product Manager to join our Agent Commerce team to lead the development and growth of PayPal’s agent commerce initiatives. The role sits at the intersection of cutting-edge AI technology and commerce innovation, focusing on building seamless integration experiences and driving adoption of our agent tools that enable the future of autonomous commerce. As a Senior Technical Product Manager, you will establish a vision, define the business case, define the end-to-end use case, refine the roadmap, and drive execution with urgency. We are looking for someone with a passion for commerce and AI and has good understanding of the current AI agent and commerce landscape.
What you’ll gain
• Opportunity to shape the future of commerce at the intersection of AI and payments
• Work with cutting-edge technology and industry-leading partners
• High visibility role with direct impact on PayPal’s strategic initiatives

Job Description:

Key Responsibilities

 

Partner Integrations:

·      Design and execute integration strategies with leading LLM and Agentic providers to enable frictionless commerce experiences within AI applications.

·      Collaborate with engineering teams to define technical requirements, API specifications and integration architectures that ensure scalable secure and performant solutions.

·      Manage partner relationships with LLM companies, serving as primary product liaison to align on roadmaps, requirements and joint go-to-market initiatives.

·      Define integration standards and best practices that enable rapid onboarding of new partners while maintaining consistent user experiences.

 

Agent Tools Development and Product Strategy:

·      Lead Product Development of PayPal’s agent commerce tools, from conception through launch and iteration

·      Define product requirements based on market research, customer feedback and strategic business objectives

·      Collaborate with UX/UI teams to design intuitive interfaces for both developers integrating our tools and end users engaging with agent commerce experiences

·      Work closely with engineering to prioritize features, manage technical trade-offs, and ensure timely delivery of high-quality products

 

Growth, Adoption & Go-to-Market

·      Develop comprehensive GTM strategies for agent commerce tools, including positioning, messaging and channel strategies.

·      Drive adoption initiatives through product-led-growth tactics, developer evangelism and strategic partnerships

·      Analyze product metrics and user behavior to identify growth opportunities and optimize conversion funnels.

·      Create and execute launch plans for new features and products, coordinating across marketing, sales, partnerships and customer success teams.

 

Market Intelligence & Strategy

·      Monitor competitive landscape and emerging trends in AI commerce, conversational commerce and autonomous agents.

·      Conduct customer research including customer interviews, surveys and data analysis to understand market needs and validate product hypotheses

·      Present to executive leadership on product performance, market opportunities, and strategic recommendations

·      Develop business use cases for new initiatives, including ROI projections and resource requirements.

 

Required Qualifications: 

·       6+ years of experience in Product Management, preferable in fintech, e-commerce, or AI/ML products

·       Experience with API products and developer focused tools

·       Strong technical background with ability to work closely with engineering teams

·       Proven track record of successful product launches and growth initiatives

·       Experience with B2B and platform products

·       Excellent communication and presentation skills

·       Data-drive approach to product decisions with experience in analytics tools.

 

Preferred Qualifications: 

·       Experience with LLM integrations, conversational AI or agent-based systems

·       Background in payments or commerce platforms

·       Experience with developer community building and ecosystem growth

·       International product experience

Subsidiary:

PayPal

Travel Percent:

0

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PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The US national annual pay range for this role is $152,500 to $262,350

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.