Manager - Corporate Sustainability and Inclusion & Diversity, Managed Services

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Clients & Markets

Management Level

Manager

Job Description & Summary

A career in Environmental, Social and Governance will provide you with the opportunity to generate distinctive advantage for our clients by addressing their non-financial performance, ensuring it is a source of viable, societally beneficial outcomes of benefit to all.

Our team provides support across our clients' Environmental, Social and Governance journeys by identifying specific areas of potential strategic advantage, how to achieve change compatible with evolving Environmental, Social and Governance targets and what transparency is required to earn stakeholder trust.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

At PwC, our Sustainability or ESG programmes include our Community investment, net zero commitment and Inclusion and Diversity programmes. Through Sustainability Managed Services we leverage our experience to help organisations start, deliver, or scale up their Sustainability programmes. 

As Manager in Sustainability Managed Services, you will lead and manage projects for clients through their full lifecycle from requirements gathering through to deployment and acceptance, and be responsible for their successful completion and programme reporting. You’ll be primarily managing client projects on community investment, environment and diversity. You will also need to work closely across the firm, leveraging (learning from and contributing to) experts across energy transition, climate change, nature, human rights and inclusion & diversity. 

Skills needed for this role:

Project Management

• Manage a range of projects related to community investment, environment, and diversity.

• Review and maintain project documentation produced by the team,  in line with project processes.

• Provide regular progress reports to key stakeholders and program managers.

• Provide and negotiate project and resource plans to support program planning.

Stakeholder Management

• Manage relationships with multiple stakeholders, including senior leaders and external providers.

• Establish and maintain strong relationships with stakeholders at all levels in the business, team managers and project teams to ensure ongoing commitment, collaboration, and coordination of resources.

• Manage the customer relationship during project delivery and up to the final handover.

Reporting and Evaluation

• Measure and evaluate the effectiveness of programs and initiatives.

• Provide reporting on outcomes and impact for internal and external stakeholders.

Risk Management and Problem Solving

• Responsible for ensuring that risks, issues, and changes are identified and managed effectively.

• Strong analytical and problem-solving skills with demonstrated commitment to quality client service.

Continuous Improvement

• Inspire and contribute to continual improvement in project and program processes.

• Share knowledge and experience with peers and team as continuous feedback and to support project improvements.

• Demonstrate agility to learn and apply new concepts to work.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Conduct self in a professional manner and take responsibility for work and commitments.

• Flex approach to meet the changing needs of teams and clients.

• Identify and make suggestions for efficiencies and improvements when performing work.

• Take action to stay current with new and evolving technology.

• Use tools, techniques and firm standard methodologies to support research, analysis and problem solving.

• Handle, manipulate and analyse data and information responsibly.

• Communicate with empathy and adapt communication style to meet the needs of the situation and audience.

• Manage expectations of stakeholders effectively.

• Embrace different points of view and welcome opposing and conflicting ideas.

• Uphold the firm's code of ethics and business conduct.

Additional skills

• Able to work on several projects simultaneously in a dynamic, fast-paced environment and collaborate with multiple stakeholders. 

• The candidate should have excellent client-facing capabilities and an established track record for delivering Sustainability/ ESG programmes.

• Able to manage project financials.

• Energetic, passionate, and entrepreneurial attitude.

• Flexible and agile in learning new skills e.g. will need to learn about Net Zero, sustainability, nature, wellbeing, Inclusion issues and apply knowledge to work.

Qualifications

• 5 to 8 years of Sustainability, ESG or Corporate Responsibility experience, including stakeholder management, project management, assessments and reporting. 

• Have working knowledge of international sustainability standards and best practices (like GRI Standards, UNGC, SDGs, UNGPs, SASB, TCFD, IIRC, etc.)

• Experience in developing and implementing programmes in Sustainability & responsible business areas.

• Sound understanding of corporate sustainability across various industry sectors.

• Collaborated with multiple nonprofit organisations and social enterprises in Sustainability and ESG areas. 

• High proficiency in using spreadsheets and slides. 

• Able to analyse data and provide recommendations or interventions. 

• Plus : Proficiency with data analysis and visualisation tools.

• Plus : Programme / project management certification.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 60%

Available for Work Visa Sponsorship?

Yes

Government Clearance Required?

Yes

Job Posting End Date

May 31, 2025