On-Site Lead, Premiere Event – FIFA World Cup 26™

Who We Are:

On Location is a premium experience provider, offering world class hospitality, ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, and fashion. From unrivaled access for corporate clients to guests looking for fully immersive experiences at marquee events, On Location is the premier and official service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals. The company also owns and operates a number of unique and exclusive experiences, transforming the most dynamic live events into a lifetime of memories. On Location is a subsidiary of Endeavor, a global sports and entertainment company.

Endeavor is a global sports and entertainment company, home to many of the world’s most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.

The Role and What You’ll Do:

The Site Lead is responsible for managing venue IT support and services for a premiere event, ensuring the smooth and efficient operation of the IT infrastructure, systems, and applications within the venue. The Site Lead will report to the On-Site IT Manager and work closely with the event stakeholders, vendors, and partners to deliver IT solutions that meet the needs and expectations of the event sponsors, participants, and spectators. The Site Lead will also supervise and coordinate the IT staff and contractors on-site, ensuring compliance with the IT policies, standards, and best practices.

• Collaborate with the On-Site IT Manager and the event stakeholders to understand and fulfill their IT requirements, challenges, and opportunities.
• Resolve IT service incidents & requests in a timely manner
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
• Compile and prioritize IT demand and deliver technology solutions supporting event operations and business strategy.
• Supervise successful execution of premiere events, ensuring high availability and quality of support, thoughtful end user change management and adherence to security standards.
• Harness the enterprise IT organization, infrastructure, and technology capabilities to achieve business outcomes.
• Uphold appropriate compliance, security, and controls, aligning with company policy and governance.
• Report to the On-Site IT Manager on the IT status, performance, and issues of the premiere event.

You Have These:

• Bachelor's degree in computer science, information systems, engineering, or related field, or equivalent work experience.
• At least 5 years of experience in delivering IT projects and operations for large-scale events on-time and on-budget, preferably in the sports industry.
• In depth knowledge of Windows, Mac OS, Microsoft Office 365, AD, and other desktop related technologies.
• Ability to problem solve and make design decisions based on analytics.
• Proven track record of delivering IT solutions that meet the needs and expectations of event stakeholders, sponsors, participants, and spectators.
• Certification in Net+, Sec+, or other relevant certifications is a plus.
• Experience working in a team that is part of a larger global IT organization with peers located across multiple time-zones who you need to collaborate with daily.
• Working with outsourced service providers to delivery end user support services smoothly and seamlessly.
• Willingness and ability to travel extensively and work flexible hours, including weekends and holidays, during the event period. 
• Fluency in English and Spanish.

We’d Love If You Also Have These: 

• Excellent leadership and communication skills to manage a diverse IT team.
• Expertise in IT infrastructure, network, security, cloud, data, and communication technologies and platforms, as well as emerging trends and innovation for large-scale events and operations.
• Ability to collaborate with internal and external stakeholders, vendors, and partners to deliver IT solutions that meet the needs and expectations of large-scale events and operations.
• Strong troubleshooting and critical thinking skills
• Willingness to learn, observe and take direction
• Strategic thinking and strong follow through and project management skills
• Proactive approach – take initiative to do what’s needed for the business.
• Ability to collaborate effectively with cross-functional teams with a customer-focused mindset

How we work: 

Endeavor is at the center of sports, media, entertainment, and fashion and is a largely relationship-based business. To foster an environment of collaboration, develop our future talent, and build on relationships across leadership, peers, and teams, we work from the office 4 days per week/in a remote capacity. We see immeasurable value internally and throughout the core of the businesses we support.

Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world’s diverse voices.  

Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

Per local requirements and in the interest of transparency, the range shown below reflects the prevalent current hiring range for this position. Hiring pay rates are based on a number of factors, including location and may vary depending on job-related qualifications, knowledge, skills and experience.  Endeavor strives to provide locally competitive rewards packages, which include base rate along with, as applicable, short- and long-term incentives, growth and developmental opportunities, and robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings.

Hiring Range Minimum:

$67,500 annually

Hiring Range Maximum:

$90,000 annually