Player Development Executive

1 Year ago • All levels • $78,800 PA - $98,500 PA

Job Summary

Job Description

As a Player Development Executive, you will contribute to a new, high-impact initiative that will expand DraftKings’ offerings in innovative and customer-centric ways. In this role, you'll drive net revenue through proactive sales tactics and promote outstanding services to new and existing VIP customers. You’ll work closely with other internal teams and stakeholders to manage and deliver our signature VIP experience. Key responsibilities include developing and maintaining strong relationships with premier players, driving key VIP sales metrics, executing VIP policies, analyzing data to identify trends, offering solution-based suggestions to enhance customer experience, and participating in the escalation process.
Must have:
  • Bachelor's degree or 5 years of experience in Gaming, Hospitality, Sales, or Marketing
  • Passion for improving player experience
  • Problem-solving skills
  • Promoting positivity
  • Experience in identifying and implementing strategies that improve operational efficiency
  • Knowledge of increasing revenues and controlling expenses
  • Ability to obtain and maintain required Licenses
Good to have:
  • Experience playing Peer-to-Peer games (DFS, Pick 6, Poker, Best Ball, etc.)
Perks:
  • Bonus
  • Equity
  • Benefits

Job Details

We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.

Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.

The Crown Is Yours

As a Player Development Executive, you will contribute to a new, high-impact initiative that will expand DraftKings’ offerings in innovative and customer-centric ways. In this role, you'll drive net revenue through proactive sales tactics and promote outstanding services to new and existing VIP customers. You’ll work closely with other internal teams and stakeholders to manage and deliver our signature VIP experience.

What you’ll do as a Player Development Executive

  • Develop and maintain strong relationships with premier players through providing services and building player loyalty.

  • Drive key VIP sales metrics, contributing to customer engagement, market share, and net revenue.

  • Execute against all VIP policies and guidelines, including responsible gaming policies.

  • Compile and analyze data to identify trends to maximize player performance.

  • Proactively offers solution-based suggestions to help enhance the customer experience.

  • Participate in the escalation process and work with customers and other internal teams to provide a timely resolution.

 

What you’ll bring   

  • Bachelor’s degree in a related field or 5 years of experience in the Gaming, Hospitality, Sales, or Marketing industry.

  • Passion for improving the player experience, problem-solving, and promoting positivity amongst the team.

  • Demonstrated success in identifying and implementing strategies that improve operational efficiency.

  • Knowledge and ability to increase revenues and control expenses.

  • Must be able to obtain and maintain required Licenses.

  • Experience playing Peer-to-Peer games (DFS, Pick 6, Poker, Best Ball, etc.) is a plus.

#LI-KJ1

Join Our Team

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.

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About The Company

DraftKings Inc. (Nasdaq: DKNG) is a digital sports entertainment and gaming company. It’s simple, at DraftKings, we believe life’s more fun with skin in the game. For that reason, we’re committed to responsibly creating the world’s favorite games and betting experiences. Headquartered in Boston, with offices around the globe, we believe we can continue to define what it means to be a technology company in sports entertainment. We love what we do, and think you will too.

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