Player Development Executive

2 Months ago • All levels • $78,800 PA - $98,500 PA

Job Description

We are looking for a Player Development Executive to join a high-impact initiative aimed at expanding DraftKings' offerings. This role involves driving net revenue through proactive sales tactics and promoting outstanding services to VIP customers. You will collaborate with internal teams to deliver a signature VIP experience, build player loyalty, and contribute to customer engagement and market share. Responsibilities include maintaining strong relationships with premier players, executing VIP policies, analyzing data to maximize player performance, and offering solutions to enhance the customer experience. The ideal candidate will have a Bachelor's degree or 5 years of experience in Gaming, Hospitality, Sales, or Marketing, with a passion for improving player experience and problem-solving.
Good To Have:
  • Experience in Peer-to-Peer games (DFS, Pick 6, Poker, Best Ball, etc.)
Must Have:
  • Bachelor's degree or 5 years of relevant experience
  • Passion for improving player experience
  • Demonstrated success in operational efficiency strategies
  • Knowledge of revenue increase and expense control
  • Ability to obtain and maintain required licenses
Perks:
  • Bonus
  • Equity
  • Benefits

Add these skills to join the top 1% applicants for this job

game-texts

We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.

Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.

The Crown Is Yours

As a Player Development Executive, you will contribute to a new, high-impact initiative that will expand DraftKings’ offerings in innovative and customer-centric ways. In this role, you'll drive net revenue through proactive sales tactics and promote outstanding services to new and existing VIP customers. You’ll work closely with other internal teams and stakeholders to manage and deliver our signature VIP experience.

What you’ll do as a Player Development Executive

  • Develop and maintain strong relationships with premier players through providing services and building player loyalty.

  • Drive key VIP sales metrics, contributing to customer engagement, market share, and net revenue.

  • Execute against all VIP policies and guidelines, including responsible gaming policies.

  • Compile and analyze data to identify trends to maximize player performance.

  • Proactively offers solution-based suggestions to help enhance the customer experience.

  • Participate in the escalation process and work with customers and other internal teams to provide a timely resolution.

 

What you’ll bring   

  • Bachelor’s degree in a related field or 5 years of experience in the Gaming, Hospitality, Sales, or Marketing industry.

  • Passion for improving the player experience, problem-solving, and promoting positivity amongst the team.

  • Demonstrated success in identifying and implementing strategies that improve operational efficiency.

  • Knowledge and ability to increase revenues and control expenses.

  • Must be able to obtain and maintain required Licenses.

  • Experience playing Peer-to-Peer games (DFS, Pick 6, Poker, Best Ball, etc.) is a plus.

#LI-KJ1

Join Our Team

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.

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