Product Manager, Insurance

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤

Hear from our UK team about what it's like working at Monzo ✨

Product Manager, Insurance

📍London or Remote in the UK | 💰 £80,000 - £95,000 ➕ stock options &  Benefits | Product at Monzo | Hear from the team

About the team

This role will be part of the Wealth collective at Monzo. At Monzo the Wealth collective focuses on building out our investments, pensions, savings and insurance offering for customers . We do this by executing swiftly and boldly on a well-communicated strategy informed by mixing data, customer research & feedback & strong conviction. We blend continuous iteration with bolder innovation to help bring the Monzo magic to more people. 

This role is to be a product manager for our 0-1 new Insurance vertical squad whose goal is to build out our newest insurance vertical and launch to market. You will co-own our targets for launch and growth & drive this through experimentation, collaboration with our marketing teams, and building the foundational capabilities that make all of this possible. 

You'll play a key role in...

As a Product Manager for Wealth, you’ll lead a cross-functional team to define and deliver a new insurance vertical that delights customers and creates long-term growth for Monzo. You’ll help build the platform, capabilities and product needed to create a delightful experience for both new and existing customers.

• New vertical strategy and build: Working in partnership with our Head of Insurance and special projects teams, take ownership of the strategic planning and launch of a new insurance vertical. 
• Product Strategy: Define and drive the comprehensive product roadmap that reflects short-term and long-term business objectives, ensuring alignment with overall business goals. Collaborate with product, engineering, and marketing teams. 
• Product Innovation: Identify opportunities for innovation in new product features, functionalities, and user experiences that enhance organic traffic acquisition. 

That means you will..

• Lead the charge: build a product vision and strategy for your area, ensuring alignment with Monzo’s goals and an exceptional customer experience. 
• Communicate effectively: you get people inspired by the product vision and you share the right context with the right people at the right time.
• Collaborate seamlessly: partner with engineering, design, data, research, marketing and other teams across Monzo to create a strategy and deliver.
• Deliver impact: define, deliver and measure the impact of the customer-focused experiences you create.
• Create delightful experiences that solve user needs and pain points. You are a champion for our customers. 

We'd love to hear from you if...

• You are a seasoned product manager, and have experience shipping world-class products at a fast growing company.
• You have experience and appetite for launching 0-1 B2C products.
• You thrive in ambiguity 
• You’re comfortable working in a deeply collaborative, highly technical team. You’re comfortable spanning the worlds of engineering, design, data, user research and marketing/growth.
• You’re data driven, passionate about metrics, and intellectually honest about how your work is performing -- and driven to continuously improve it.
• You have previously worked for an app first or app centric organisation in the past.
• You’re passionate about learning every day and sharing your knowledge and experience.
• You can systematically break down and solve complex problems.
• You have good judgement, and have a track record of making good decisions in complex situations where there’s often no “right answer”. 
• You have the urge and resilience to challenge the status quo and make things better, and are full of creative ideas for how to do so.
• You’re a great storyteller, who is able to motivate, energise and inspire people towards a common goal.
• You’re passionate about building value for customers and not just achieving business results, and are excited about our mission at Monzo.
• You’re a fast learner, humble and curious, and enjoy learning every day and sharing your knowledge and experience.
• If you have prior experience in an Insurtech or Fintech, this is an added benefit, but isn’t necessary

The interview process:

Our interview process usually involves 4 main stages: 

• Recruiter Call 
• Initial Call with Hiring Manager 
• Final Loop, consisting of x3 hour long interviews to assess Project Walkthrough, Case Study and Leadership.

Our average process takes around 5-6 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com

What’s in it for you:

💰 £80,000 - £95,000 ➕ stock options & benefits 

✈️ We can help you relocate to the UK

✅ We can sponsor visas.

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc - at least monthly - meetings in London).

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚 Learning budget of £1,000 a year for books, training courses and conferences

➕ And much more, see our full list of benefits here

If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance.

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Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊