Internal Audit Manager - Conduct and Compliance

undefined ago • All levels • Auditing • ~ $80,000 PA

Job Summary

Job Description

Monzo is seeking an Internal Audit Manager for Conduct and Compliance in London. This role is crucial for providing independent assurance on controls related to conduct risk, regulatory compliance, and ethical business practices. The manager will be responsible for end-to-end audit activities, from scoping and fieldwork to reporting, ensuring risks are effectively managed. The position requires strong technical knowledge of UK and EU financial services regulations, internal auditing experience in fintech, and a solid understanding of internal control frameworks and audit methodologies. The successful candidate will contribute to the team's strategic goals and continuous improvement.
Must have:
  • Provide independent assurance over conduct risk, regulatory compliance, and ethical business practices controls.
  • Complete audit scoping, process understanding, risk & control identification, and testing strategies.
  • Execute audit fieldwork, test key controls, document workpapers, and write high-quality audit observations.
  • Form independent views on risk identification and management, including emerging and systemic risks.
  • Deliver clear, insightful, and pragmatic audit reports, ensuring factual accuracy and managing stakeholder communications.
  • Maintain strong relationships with stakeholders to resolve audit issues promptly.
  • Embed data analytics in core audit processes.
  • Perform continuous business monitoring and update the Audit team on developments and emerging risks.
  • Maintain awareness of emerging conduct risks, regulatory developments, and industry best practices.
  • Ensure the audit universe is up-to-date and accurate, supporting the annual audit plan.
  • Drive continuous improvement in the Audit team and contribute to strategic goals.
  • Uphold principles of integrity, objectivity, confidentiality, and competency.
  • Demonstrate sound technical knowledge of UK and EU financial services regulatory requirements (e.g., FCA’s SYSC, BCOBS, COCON, PRIN, DISP, SMCR, PSR, CBI, EU EBA).
  • Possess internal auditing experience within fintechs, digital banks, and financial services, focusing on conduct and compliance risk.
  • Comfortable conducting end-to-end audits autonomously with moderate supervision.
  • Good understanding of IIA Internal Audit Standards and strong conduct and compliance knowledge.
  • Strong understanding of risk and control, control design, and control testing approaches.
  • Strong understanding of internal control frameworks and audit methodologies.
  • Ability to influence and challenge senior stakeholders.
  • Hold a relevant qualification (e.g., CIA or ICA Diploma).
Good to have:
  • Be a highly motivated self-starter.
  • Possess flexibility to adapt to a fast-paced environment.
  • Be a strong team player and value inclusivity and diversity.
  • Have prior regulatory experience.
Perks:
  • Share options
  • Flexible working hours
  • £1,000 learning budget each year for books, training courses, and conferences
  • Macbooks provided for work
  • Extra support for work-from-home setup for fully remote workers

Job Details

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our UK team about what it's like working at Monzo

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📍London | 💰ca. £80k Salary + Share options + Benefits | Hear from the team

⭐ Our Audit team

Internal Audit is Monzo’s Third Line of Defence, and we’re here to help Monzo grow safely. Internal Audit provides Monzo’s Board and Executive Management with independent and objective assurance on the adequacy and functioning of the system of internal controls. We’re looking for a Conduct and Compliance Internal Audit Manager who will report to the Head of Audit, Financial Crime, Conduct, Compliance and Product.

🔑You’ll play a key role by…

  • Being responsible for providing independent assurance over the design and effectiveness of controls related to conduct risk, regulatory compliance, and ethical business practices across various business areas.
  • Completing audit scoping, including documentation of audit scope, process understanding, risk & control identification, and testing strategies.
  • Completing audit fieldwork by testing key controls, documenting audit workpapers in accordance with our internal audit methodology, and writing high quality audit observations.
  • Forming an independent view of whether the key risks to the organisation have been identified, including emerging and systemic risks, and assess how effectively these risks are being managed.
  • Delivering clear, insightful and pragmatic audit reports, ensuring factual accuracy and managing stakeholder communications.
  • Maintaining strong relationships with stakeholders to ensure audit issues are resolved promptly and effectively.
  • Embedding the use of data analytics as part of the core audit processes (risk assessment and planning, audit execution, continuous monitoring).
  • Performing continuous business monitoring and updating the Audit team with current developments and emerging risks.
  • Maintain awareness of emerging conduct risks, regulatory developments, and industry best practices.
  • Ensuring that the audit universe is up-to-date and accurate, and supporting the delivery of the annual audit plan, including risk assessments and planning.
  • Driving continuous improvement in the Audit team and contributing to the delivery of the team's strategic goals.
  • Ensuring the principles of integrity, objectivity, confidentiality, and competency are applied and upheld.

🤩We’d love to hear from you if…

  • You are a highly motivated self-starter and can approach situations with a level of flexibility that allows you to adapt to a fast-paced environment.
  • Can demonstrate sound technical knowledge and application of relevant financial services regulatory requirements in the UK and EU (e.g. FCA’s SYSC, BCOBS, COCON, PRIN, DISP, SMCR and PSR, CBI and EU EBA’s requirements).
  • Have experience with internal auditing within fintechs, digital banks and financial services industry, with a focus on conduct and compliance risk.
  • You feel comfortable conducting end-to-end audits autonomously, with a moderate level of supervision.
  • Have a good understanding of the IIA Internal Audit Standards and strong conduct and compliance knowledge, ideally, from prior regulatory experience or from within the financial services industry.
  • Can demonstrate strong understanding of risk and control, control design and control testing approaches.
  • Have a strong understanding of internal control frameworks and audit methodologies.
  • Have an ability to influence and challenge senior stakeholders.
  • You are a strong team player and value inclusivity and diversity.
  • Have a relevant qualification, e.g. CIA or ICA Diploma.

🌈 The application journey has 5 key steps

  • Recruiter Call
  • Hiring Manager Call - 30 mins
  • Role Specific Interview - 60 mins
  • Behavioural Interview - 60 mins
  • Call with our Chief Internal Auditor - 20 mins

This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to business-hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.

🙌What’s in it for you

💰ca. £80K Salary range ➕Share options.

⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.

📚£1,000 learning budget each year to use on books, training courses and conferences.

🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.

➕ Plus lots more! Read our full list of benefits.

#LI-DH1

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Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

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About The Company

We’re building the best bank in the world - a bank you'd be proud to use - and that means bringing together a talented team with diverse experiences, backgrounds and skills. We believe there should be an alternative to the banking of the past: we're focused on solving problems, rather than selling financial products, making your financial life simpler, and giving you complete control from your smartphone. Internally, we encourage an open, collaborative, inclusive working environment. We contribute to open source software, and we continually engage with our wonderful community. We’re hiring talented, creative problem-solvers to help us build the bank of the future.

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