Sales/Systems Operations Analyst

Join the team redefining how the world experiences design.

Hiya, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship campus is in Sydney, Australia but we have a swanky office in London that has all the bells and whistles. Even though you'll find us in Shoreditch, you have choice in where and how you work, we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

The Team

The Sales Operations team plays a meaningful role in supporting the revenue growth at Canva by optimizing operational efficiency. The team aligns our go-to-market efforts across Sales, Customer Success and Marketing and ensures those teams have the vital tools, processes, and data to optimally collaborate and achieve revenue targets.

Remove.bg was aquired by Canva in 2022 and acts as a standalone product on the market. As the responsible sales & systems operations analyst of removebg by Canva you’ll play an integral role in a high performance sales & success team that takes care of all b2b high volume customers around the globe.

What you’ll do (responsibilities)

• Support SFDC administration tasks, including user management, data maintenance, and system updates.
• Ensure data accuracy and integrity within the CRM system.
• Prepare and maintain sales forecasts, analyzing trends and providing insights to support decision-making.
• Develop and deliver day-to-day reporting needs for sales leadership, highlighting key metrics and performance indicators.
• Provide technical support for sales systems and tools, troubleshooting issues and ensuring optimal usage.
• Collaborate with IT and vendor partners to implement system enhancements and integrations.
• Assist in the compensation plan run, ensuring timely and accurate processing of commissions.
• Support the quota setting process by analyzing historical data and sales performance.
• Work closely with sales, finance, and marketing teams to align strategies and optimize processes.
• Assist in the development of training materials and documentation for sales systems.
• Manage current tech stack. SFDC, Gong (Call Intelligence, Forecast, Engage), Ironcald.

What we're looking for

• 2-3 years of experience in a Sales Operations / Systems admin role
• Strong proficiency in Salesforce (SFDC) and reporting tools (e.g., Tableau, Excel).
• Excellent analytical skills with the ability to interpret data and provide actionable insights.
• Strong organizational and project management skills, with attention to detail.
• Ability to work independently and collaboratively in a hybrid work environment.
• Excellent communication skills, both written and verbal.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

Please note that interviews are conducted virtually.