Senior Copywriter, Content Management

1 Day ago • All levels

Job Summary

Job Description

As a senior copywriter, you will be responsible for creating content across various mediums, including designing webpages, scripting, and storyboarding video content. You will analyze customer data to identify pain points, develop solutions, and communicate your projects to stakeholders. The role involves managing priorities, adapting to key goals, and coordinating with different teams to gather information and iterate on content based on feedback. The job requires a creative and forward-thinking approach to produce high-quality copy and multimedia content, ensuring a great experience for customers.
Must have:
  • Produce high-quality copy across various mediums.
  • Create multimedia content, scripting videos and infographics.
  • Experience in Content Management Systems.
  • Strong stakeholder management and coordination.
Perks:
  • 25 days paid annual leave
  • 3 paid days off for volunteering or L&D activities
  • Extended maternity and paternity leave
  • Personal L&D budget
  • Additional health & dental insurance
  • Mental wellbeing platform
  • Fully covered Multisports card
  • Food vouchers
  • Snacks, light food, drinks in the office
  • WFH equipment allowance
  • Flexible working from home
  • Sabbatical Leave

Job Details

ABOUT TIDE

At Tide, we are building a business management  platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.


Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees.


Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

ABOUT THE TEAM 

The UK Member Support Content team creates content to educate members on how to use Tide’s products and services, and keep their business safe from threats such as fraud. We create forward-thinking content across a range of topics and mediums, providing a great experience for our customers and helping them to make the most of Tide’s services.

ABOUT THE ROLE 

As our team’s senior copywriter, you’ll create content across a range of mediums - from writing and content designing webpages to scripting and storyboarding video content.

You’ll analyse our customer data to discover our customers’ pain points, and ideate and action your own solutions through the content you create.

You’ll be able to manage different prioritise, be agile in pivoting your focus to key goals, and effectively communicate your projects to key stakeholders to leverage their input and expertise.

WHAT ARE WE LOOKING FOR 

We’re looking for a creative and forward-thinking senior copywriter. The ideal candidate will have:

  • A strong, proven track-record of producing high quality copy across a range of mediums, from short UX copy to longer web page copy
  • The ability to create multimedia content, from scripting and storyboarding video content to advising the design team on creating infographics
  • Experience using Content Management Systems, publishing your own content, and ideally experience in building web pages using pre-created components
  • Strong stakeholder management, and the ability to coordinate with almost every team across Tide to source information, understand issues, and iterate the content through expert feedback

WHAT YOU WILL GET IN RETURN 

  • 25 days paid annual leave 
  • 3 paid days off for volunteering or L&D activities
  • Extended maternity and paternity leave covered by the company
  • Personal L&D budget
  • Additional health & dental insurance
  • Mental wellbeing platform 
  • Fully covered Multisports card
  • Food vouchers 
  • Snacks, light food, drinks in the office
  • WFH equipment allowance
  • Flexible working from home
  • Sabbatical Leave

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

 

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

 

You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.

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About The Company

Tide is the leading provider of UK small business (SMEs) accounts and one of the fastest-growing fintechs in the UK. Tide is live in the UK and India with over 650,000 members in the UK and more than 350,000 in India.


Tide is transforming the small business banking market. Our platform not only offers business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses, such as full integration with accounting systems (live for our UK members, many are live in India, and coming soon to Germany). Using advanced technology, all solutions are designed with SMEs in mind.


With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to help SMEs save both time and money.

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