Senior Digital Agile Enablement Manager

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Job Description:

Senior Digital Agile Enablement Manager

GAME ON – OLG needs you

We’ve said GAME ON, and we mean it – OLG is rapidly transforming its organization to better serve Ontarians by delivering great gaming experiences through our digital, retail lottery, and land-based gaming channels. Over the course of fiscal 2022-23, OLG delivered a record $2.5 billion in net profit to the Province of Ontario. OLG is now expanding our horizons even further, with a new strategic direction, to become a world class gaming entertainment leader with a globally admired digital platform.

We are ready to take this game to the next level and need a passionate Senior Digital Agile Enablement Manager to  play a critical role in transforming and sustaining an environment of continuous improvement and self-organized high performing teams. The Senior Digital Enablement Manager is a discipline expert in Agile Practices and will be responsible for working with Labs, stakeholders, leaders and managers to improve performance and outcomes. The SDEM will provide coaching, training, mentoring, impediment management, and leadership to facilitate collaboration, development consistency, and value delivery across multiple team working on a multitude of journeys and projects. .

YOUR ROLE IN THE GAME

Reporting to the Director Digital Agile Enablement, you will be empowered to:

• Stand up new labs and provide coaching and consulting to support their development and ongoing improvement. 

• Train and coach agile lab team members in adopting Agile practices and tools for the implementation of Agile at OLG, including:

  • Role Clarity, responsibilities and delivery expectations

  • Agile (e.g., Scrum) processes and ceremonies

  • Challenge of old norms in both business and IT processes for continuous improvement of OKRs, tools and processes

  • Promotion of DevOps technical practices

  • Interactions with business units and supporting areas of OLG

• Provide 1:1 training and coaching to Product Owners, Scrum Masters, BA’s and other agile team members to build required agile capabilities and support or remediate challenges as the teams interact with other parts of OLG, across the various levels of the organization

• Proactively analyze and make recommendations for improvements to existing agile organizational practices and patterns at the team, cross team, and portfolio levels

• Develop and update orientation and training content to support implementation of agile

• Maintain best practices, tools, templates and other content to support agile implementation and communities of practice

• Share best practices and insights for across the organization to remove impediments to the implementation of Agile

Cross-Functional Relationships

• Train and coach SMEs and shared resources from other divisions (e.g., People & Culture, Compliance, etc.) in agile practices and tools, with a focus on the agile mindset and interactions with the agile labs/teams

• Facilitate and actively contribute to knowledge-sharing for Agile Communities of Practice and Centres of Excellence across the Digital BU and OLG

• Provide training support to leaders and the organization on Agile principles and Scrum/Kanban practices as well as on the benefits of Agile to business value, driving outcomes, and faster time to market.

WHAT YOU NEED TO PLAY

Work Experience: • Active coach and mentor who grows and maximizes the team's potential • Experience training Product Owners, Scrum Masters, business analysts and other team members in agile practices, tools and techniques •5-7 years of hands-on delivery experience with previous accountability for delivery outcomes using Agile practices • 3-5 years experience in providing agile coaching; coaching of agile for large organizations undergoing transformation from waterfall preferred • Ability to effectively communicate and interact with employees at various levels in the organization 

Knowledge: • Discipline expert in Scrum/Kanban and scaling these practices • Work requires seasoned knowledge and a command of Agile methods and processes acquired  • Formal Agile methodology training – Agile Certification (e.g. Certified Scrum Master, Certified Scrum Product Owner, Certified Scrum Professional, PMI-ACP) preferred

Critical Skills: • Strong communication skills with experience in delivering programs, training, workshops that influence • Passionate problem solver and negotiator who succeeds in ambiguous situations

Negotiation and Influence: ability to negotiate and influence effectively while being open to perspectives and maintaining strong relationships

Strategic Thinker: strong strategic and critical thinker with ability to delve into unique challenges and find creative solutions

Collaboration & Fun: inclusive and collaborative work style while creating fun and excitement in our work

Integrity and Trust: do what's right and operate with transparency and openness

PERKS OF JOINING OUR TEAM

• Part of a Bigger Picture: socially responsible company that gives back all its profits to the province and people of Ontario

• Flexible Work Environment: to help balance both work and life

• You Matter: family friendly work practices and hybrid work

• Freedom to Innovate: supports new and better ways to be successful

• Be your Authentic Self: environment that values diversity as a source of strength

• Learning Galore: 24-7 access to robust online learning programs 

• Public Service Pension Plan: participate in a major defined benefit pension plan sponsored by the Government of Ontario

• Variable Pay Program: performance-based incentives to share in our success (Permanent OLG Employees Only)

Learn about OLG – GAME ON!

OLG’s purpose is to contribute to a better Ontario by delivering great entertainment experiences for our customers. We are a multi-billion-dollar organization with a wide array of business lines including, lottery, land-based casinos, digital lottery and casino, horseracing, and charitable gaming. OLG is amidst a massive transformation focusing on being customer obsessed and bringing our digital business to a whole new level.

The key to our success is our people. Our culture will be grounded in true, positive partnerships that embrace trust, clarity, and openness in all that we do. We are supporting and empowering employees and teams across the organization through greater accountability, leadership development and growth opportunities. OLG is embracing more flexible work options and family friendly work practices including hybrid work.

Equity, diversity, and inclusion are essential elements of our culture and cornerstones of the Five Truths that OLGers Live by.  At OLG, our employees have the space to be themselves and use their perspectives and skills to benefit the people and the Province of Ontario.

While we are re-shaping and growing our business, we are unwavering when it comes to living our purpose, and ensuring our business delivers meaningful benefits for the people of Ontario. OLG’s net profits are reinvested back into the province, contributing to the quality of life for Ontarians.

To learn more about OLG go to our website at  www.olg.ca  

We look forward to hearing from you, interested applicants please apply online by May 9, 2025.

OLG is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact Human Resources at careers@olg.ca if you require accommodation at any time throughout the hire process.

We thank you for your interest in this opportunity; however only those individuals selected for an interview will be contacted.

#LI-Hybird

Personal information is collected by the Ontario Lottery & Gaming Corporation (OLG) and/or its third party service provider(s) under the authority of the Ontario Lottery and Gaming Corporation Act, 1999, SO 1999, c 12, Sch L and the Employment Standards Act, 2000, S.O. 2000, c. 41 (as amended) and will be used for the purpose of determining qualifications for employment with OLG and for recruitment modernization initiatives. The information will be managed in accordance with all applicable laws, OLG’s Protection of Privacy Policy (the Policy) and related policies and procedures. For any questions about this collection, please contact careers@olg.ca, 800-70 Foster Drive, Sault Ste. Marie, ON, P6A 6V2.